Inbound Freight Admin

Crew Clothing Company; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading apparel company in Greater London seeks an Administrative Support Officer to assist the Supply Chain Coordinator. Responsibilities include managing delivery schedules, liaising with suppliers and freight forwarders, and ensuring efficient logistics operations. The ideal candidate will possess strong communication and organizational skills, and experience in a similar role is essential. Join a supportive team that offers hybrid work arrangements and generous staff discounts.

Benefits

Staff Discount (60%)

Pension scheme

Hybrid working (3 days in office, 2 from home)

Refer a Friend scheme

Training and career development

Supportive culture

Qualifications

• Experience in a similar administrative role is required.
• Ability to work independently and within a team is essential.
• High degree of accuracy in tasks.

Responsibilities

• Provide administrative support to the Supply Chain Coordinator.
• Assist in managing delivery schedules and freight forwarders.
• Monitor weekly Supply Chain Reports for risks or delays.

Skills

Strong communication skills

Microsoft Excel

Organizational skills

Ability to work under pressure

Attention to detail

Job description

Purpose of the role

To provide direct administrative support to the Supply Chain Coordinator. The primary responsibility will be to assist in managing the delivery schedule, with a key focus on monitoring the department’s critical path and liaising with freight forwarder, suppliers and Head Office departments.

Responsibilities :

Supply Chain Tracking

Daily interaction and management of freight forwarder ensuring continued focus on priorities

Assist in maintaining the delivery schedule – Head Office deadlines and delivery dates

Ensure that AX is correct and up to date with the 3rdparty logistics tracking system (shipment and DC dates)

Monitor the weekly Supply Chain Report(critical path) and communicate any potential risks / delays

Shipment Bookings

Ensure the smooth movement of stock from the Far East and Europe over to the UK warehouse

Chase suppliers for bookings

Work with freight forwarder to address booking queries

Liaise with Technical, Merchandising & Product teams to ensure timely approval of shipment bookings : variance requests, date queries, shipment samples review

Check delivery paperwork and ensure suppliers provide bills of lading in a timely manner to avoid demurrage charges

Liaise with Landed suppliers to ensure timely booking of deliveries into the warehouse

Delivery

Liaise with 3rdparty Warehouse Managerto plan weekly intake,manage changes and work through peaks

Maintain Crew schedules to ensure key dates are not missed. Flag up issues well in advance where we havepotentiallate delivery / payment issues and involve relevant parties as early as possible

Research and document slipped deliveries and inform Head office departments

Check delivery paperwork, investigate and report on discrepancies

Understand Customs requirements for import and duty payment

General

Work very closely with senior management to ensure excellent logistical performance

Support Logistics team when required, covering holidays

Be influential in updating procedures within the team and suppliers

Support with loading and unloading vehicles from the HO warehouse when necessary

Skills and Experience :

Essential :

Strong levels of communication and interpersonal skills

Good Microsoft Excel skills

Excellent organisational skills

Capable of working to tight deadlines

Ability to prioritise and work well under pressure

Dedicated and responsible approach to job role

Ability to work both independently and within a small team

Previous experience of working within a similar administrative role

High degree of accuracy and attention to detail

Desirable :

Experience within import / logistics

Strong understanding of retail environment

An understanding of the principles of freight forwarding and critical path

What we can offer you :

• Staff Discount (60%)
• Pension scheme
• Hybrid working (3 days in the office, 2 from home)
• Refer a Friend scheme
• Training and career development
• Supportive and rewarding culture