Inbound Customer Service Advisor | Family Culture

Interaction - Peterborough; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading customer service company in St Ives is seeking Inbound Customer Service Advisors to provide exceptional support during their peak season. The role requires strong communication skills and the ability to work under pressure, with a temporary position that may become permanent based on performance. Benefits include a family-feel company culture, ongoing training, and free on-site parking. The position involves handling inbound customer inquiries and ensuring high levels of satisfaction.

Benefits

Family-feel company culture

Free on-site parking

Ongoing training and development opportunities

Modern office and kitchen area

Qualifications

• Excellent customer service skills and ability to handle inquiries.
• Ability to work well under pressure in a busy environment.
• Strong communication skills.

Responsibilities

• Act as the first point of contact for customers and provide support.
• Ensure high levels of customer satisfaction by handling inquiries.
• Respond promptly and professionally to inbound calls.

Job description

A leading customer service company in St Ives is seeking Inbound Customer Service Advisors to provide exceptional support during their peak season. The role requires strong communication skills and the ability to work under pressure, with a temporary position that may become permanent based on performance. Benefits include a family-feel company culture, ongoing training, and free on-site parking. The position involves handling inbound customer inquiries and ensuring high levels of satisfaction.