Inbound Call Center Agent - Portmore

Tier1usa; Portmore; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading digital marketing company in Portmore is seeking sales professionals to utilize a consultative sales approach in educating customers about products. The role requires excellent communication skills, organizational abilities, and the capability to manage multiple projects. Attractive incentives, training, and 100% free health insurance are offered.

Benefits

Advanced sales training

Performance-based advancement

Uncapped performance incentives

Paid vacation

Discounts to local vendors

100% Free health insurance

Qualifications

• Excellent telephone and personal demeanor.
• Ability to describe and demonstrate products remotely.
• Capacity to handle multiple projects simultaneously.

Responsibilities

• Educate customers on suitable products/services.
• Respond to phone calls and sales inquiries professionally.
• Maintain expert-level knowledge of product features.

Skills

Customer-focused sales process

Organizational skills

Written and oral communication skills

Microsoft Office knowledge

Team collaboration

Flexibility in work availability

Job description

Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

Responsibilities

• Use a customer-focused, consultative sales process to educate customers on what products/services will best fit their needs.
• Respond to inbound phone calls and sales inquiries in a timely, efficient and professional manner.
• Maintain expert-level knowledge on the features and business applications of the company's product line
• Performs other related duties as required

Required Skills, Abilities & Knowledge

• Requires an excellent telephone and personal demeanor
• Must have excellent organizational, written, and oral communication skills
• Must be able to describe & remotely demonstrate products and match their advantages to customer needs
• Must be able to handle multiple projects simultaneously
• Working knowledge of Microsoft Office
• Requires the ability to work cooperatively on a team with other inside sales representatives
• Must have flexible availability to work any day and anytime of the week

What we Offer

• Advanced, dynamic sales training
• Performance based advancement
• Uncapped performance incentive structure with unlimited earning power
• Competitive and achievable incentive and bonus structures
• Paid vacation
• Discounts to local partnered vendors
• 100% Free health insurance

To learn more, visit us Here

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

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Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.