In-Store Leader: Customer & Trading Manager (Convenience)

Sainsbury's Supermarkets Ltd; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A major UK supermarket chain is seeking a Customer and Trading Manager to oversee daily operations, lead a team, and ensure outstanding customer service at their Westminster store. The ideal candidate will have strong management experience in a fast-paced retail environment and a proven track record of meeting performance indicators. Join a company that values diversity and offers comprehensive rewards, including bonuses and discounts.

Benefits

10% discount card

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension matching

Wellbeing support

Cycle to Work scheme

Qualifications

• Previous line management experience in a fast-paced environment.
• Proven customer service skills.
• Ability to deliver on KPIs and performance indicators.

Responsibilities

• Manage daily store operations efficiently.
• Lead and coach a team in service delivery.
• Handle performance and employee relations issues.

Skills

Line management experience

Customer service

Performance management

Operational leadership

KPI management

Job description

A major UK supermarket chain is seeking a Customer and Trading Manager to oversee daily operations, lead a team, and ensure outstanding customer service at their Westminster store. The ideal candidate will have strong management experience in a fast-paced retail environment and a proven track record of meeting performance indicators. Join a company that values diversity and offers comprehensive rewards, including bonuses and discounts.