In-Store Customer Care Specialist | Growth & Perks

DSI Systems; Wales; On-site; GBP 39,000; Full time

Job summary

A telecommunications service provider is seeking a Retail Support Specialist to provide frontline support to customers in a busy retail environment. The role requires strong customer service and communication skills, as well as the ability to handle high-stress situations. Candidates should be detail-oriented and proficient in multitasking. This position offers a competitive starting pay of $26 per hour and various career advancement opportunities within a supportive team atmosphere.

Benefits

Competitive starting pay

Comprehensive training

401k Plan with employer matching

Paid vacation and sick days

50% AT&T wireless discount

Qualifications

• Strong customer service and communication skills.
• Ability to handle high-stress situations with professionalism.
• Proficient in multitasking and navigating complex systems.

Responsibilities

• Provide professional support to customers in retail locations.
• Resolve inquiries related to billing, accounts, and devices.
• Troubleshoot wireless device issues and maintain inventory accuracy.

Skills

Customer service skills

Communication skills

Problem-solving abilities

Multitasking

Detail-oriented

Job description

A telecommunications service provider is seeking a Retail Support Specialist to provide frontline support to customers in a busy retail environment. The role requires strong customer service and communication skills, as well as the ability to handle high-stress situations. Candidates should be detail-oriented and proficient in multitasking. This position offers a competitive starting pay of $26 per hour and various career advancement opportunities within a supportive team atmosphere.