In Room Dining Waiter/ Waitress

In Room Dining - Manchester; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious hotel chain in Manchester seeks an In-Room Dining Waiter/ess to create exceptional dining experiences. Responsibilities include taking accurate orders, checking for allergens, and ensuring flawless presentation when delivering food. Ideal candidates will possess prior experience in high-end food operations, excellent customer service skills, and a strong command of English. The role offers competitive benefits, including a company pension, training opportunities, and complimentary meals.

Benefits

Competitive salary

28 days holiday including bank holidays

Complimentary meals and beverages

Recommend a Friend Scheme

Annual complimentary night stays

Preferential accommodation rates

Discount platform access

Company pension scheme

Social events

Company recognition events

Access to company doctor

Online learning platform

Opportunities for promotion and training

Qualifications

• Previous experience in high-end food operation, ideally with In Room Dining experience.
• Excellent attention to detail and customer service skills.
• Impeccable command of the English language both written and spoken.

Responsibilities

• Create and deliver exceptional in-room dining experience.
• Take orders accurately, checking for allergens and upselling.
• Carry trays to bedrooms with no spillages and food perfectly presented.
• Ensure floors are free of trays and In Room Dining area is clean.

Skills

Attention to detail

Customer service skills

Command of the English language

Job description

Join the UK’s most dynamic collection of hotels and restaurants.

At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: Integrity, Ambition, and Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for an In-Room Dining Waiter/ess to join our In-Room Operations team at The Edwardian Manchester Hotel.

Overview

• A fantastic opportunity to join the In Room Dining Team at The Edwardian Manchester.
• As an In-Room Dining Waiter/Waitress you will be responsible for creating and delivering an exceptional in-room dining experience for our guests.
• You will take orders from guests accurately, checking for any allergens and upselling where appropriate.
• You will carry trays to bedrooms confidently, ensuring that there are no spillages and that food is perfectly presented.
• You will make sure that floors are free of trays and that the In Room Dining area is kept clean and tidy at all times.

About You

• Previous experience of working in a high-end food operation ideally with In Room Dining experience.
• Demonstrates excellent attention to detail and customer service skills.
• Have an impeccable command of the English language both written and spoken.

Company Benefits

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.