Improvement Programme Manager

Lewisham and Greenwich NHS Trust; Woolwich; On-site; GBP 55,000 - 63,000; Full time

Job summary

A healthcare organization in Woolwich seeks an Improvement Programme Manager to join their Improvement Delivery Team for one year covering maternity leave. The role focuses on leading improvement initiatives in urgent and emergency care, enhancing patient pathways and outcomes. Candidates should have a master's degree, project management skills, and healthcare management experience. The salary ranges from £55,690 to £62,682 per annum plus HCAS, fostering a culture of continuous improvement.

Qualifications

• Experience in healthcare management or transferable change management environment.
• Leading and delivering large-scale improvement projects.
• Modelling and analyzing complex data sets.

Responsibilities

• Lead design and delivery of improvement projects.
• Ensure stakeholder engagement for all project activities.
• Assist with implementing standardized improvement methodologies.

Skills

Programme management

Stakeholder management

Improvement methodologies

Data analysis

Collaboration skills

Education

Masters degree or equivalent

Formal education to first degree level

Project management qualification

Improvement qualification

Job description

We have an exciting opportunity to join our Improvement Delivery Team for one year providing cover for a maternity leave as an Improvement Programme Manager.

You would initially join our urgent and emergency care improvement programme and would lead workstreams focusing on delivering length of stay improvements across both of our hospitals. Hosted in the Improvement Delivery Team you would matrix work with operational and clinical colleagues both within LGT and across our place-based systems to provide hands on support to improve pathways and outcomes for patients.

You will bring experience in programme management, improvement methodologies and data analysis as well as excellent stakeholder management and collaboration skills. You will have both line management responsibilities and informal matrix management responsibilities and will have a proven and credible management approach.

In addition to supporting urgent and emergency care you will be part of a large Improvement Delivery Team and get involved in delivering training, responding to adhoc requests, and building a culture of continuous improvement across the organisation. Your portfolio may change in line with organisational priorities.

Main duties of the job

The Programme Manager will provide leadership to support the delivery of the improvement and efficiency portfolios, embedding a culture of improvement by building improvement, project and change management capability and capacity.

The postholder will typically work on one improvement programme aligned to the Trust's strategic priorities e.g. Urgent and Emergency Care, Elective Care and / or complex thematic areas relating to the Trust's efficiency priorities. They will sometimes work as part of a wider programme team and sometimes work autonomously, reporting into a Programme Director / Senior Responsible Officer in a matrix working arrangement.

The postholder will support with the design and implementation of improvement programmes and efficiency schemes that deliver evidence-based solutions to our strategic priorities. This includes developing and delivering project and programme plans, designing and delivering projects using agreed improvement methodologies, risk management, budgets, business cases and benefits realisation plans. The postholder will provide updates and high-level communication at a strategic level to governance groups and stakeholders. They will also develop plans to integrate programme outcomes into business as usual. The postholder will support the delivery of training in agreed methodologies to staff and patients.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Job responsibilities

Provide support with and lead on elements of the design and delivery of a series of specific improvement and efficiency projects and programmes from start to end, ensuring they align with agreed organisational, system and national strategic priorities.

Deliver projects and programmes using analytical and issue-based problem solving, qualitative and quantitative analysis, and improvement / change management methodologies.

Ensure that clinical, professional and patient engagement is central to the delivery of all project activities.

Assist in the implementation of standardised improvement, project and change management methodologies across the trust which will deliver the key priorities outlined in the Trusts improvement and change strategy.

Ensure systems are in place to enable improvement information to be used effectively by the Trust Board and managers at all levels across the Trust.

Understand and interpret new strategic targets and policies both at a national and local level which are relevant to the Trust

Analyse key performance data relating to improvement, identifying areas of poor performance and agreeing an improvement plan with the relevant teams

Provide regular progress reports for improvement projects and programmes and ensure learning is disseminated and spread across the Trust to maximise benefit and promote sustainability of change.

Set up appropriate programme and workstream plans highlighting key deliverables, milestones, roles and responsibilities required.

Person Specification

Qualifications

• Masters degree or equivalent ability
• Formal education to first degree level or equivalent ability
• Project management qualification or equivalent ability
• Improvement qualification or equivalent ability
• Evidence of continuous professional development

Experience

• Management experience in healthcare or a transferable environment where change management skills have been required in the post
• Experience in project management delivery with evidence of leading and delivering large scale improvement projects and tangible benefits including financial benefits
• Experience of modelling complex data sets, including financial data sets, and providing clear and comprehensive outputs
• Developing and delivering benefits realisation plans, including financial
• Management of change and improvement and the use of tools and methodologies
• Familiarity with basic IT applications
• Experience in financial management
• Experience of working in a clinical or operational role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£55,690 to £62,682 a yearper annum plus HCAS