IMPORT operations Coordinator

HR GO Recruitment; Basildon; On-site; GBP 32,000 - 42,000; Full time

Job summary

A recruitment agency is seeking an experienced Import Operations Coordinator to manage the end-to-end import process, ensuring compliance and efficiency. This role requires strong experience in import operations, knowledge of customs processes, and proficiency with systems like CNS and Destin8. The ideal candidate will excel at multitasking and communicating effectively with carriers and customers. This position offers an opportunity to contribute to the company's profitability through careful management of import procedures.

Qualifications

• Experience in import operations and customs clearance processes.
• Familiarity with CNS, Destin8, and freight forwarding systems.
• Ability to manage multiple tasks and work under pressure.

Responsibilities

• Manage the import process from pre-alert to release using Topaz.
• Send invoices to importers prior to shipment arrival.
• Verify and approve invoices for payment.

Skills

Import operations experience

Customs clearance knowledge

Attention to detail

Communication skills

Organizational skills

Microsoft Office proficiency

Tools

CNS

Destin8

Topaz

Job description

Import Operations Coordinator

About the Role

We are seeking an experienced Import Operations professional to manage the end-to-end import process, ensuring compliance, accuracy, and efficiency. You will work closely with carriers, hauliers, and customers to deliver exceptional service and maintain profitability.

Key Responsibilities

• Manage the import process from pre-alert to release using the in-house Topaz system
• Send invoices to UK importers prior to shipment arrival, ensuring correct tariff application
• Enter cost estimates on all jobs within the correct accounting month
• Verify purchase invoices upon receipt; approve accurate invoices for payment and dispute discrepancies
• Close files after confirming all charges/costs and achieving maximum profitability
• Answer telephone calls promptly and professionally
• Obtain carrier exchange rates and update the system accordingly
• Book deliveries with hauliers and monitor any port health holds where applicable
• Manage email communications with customers, hauliers, and warehouses
• Handle releases on CNS and Destin8 systems as required
• Ensure clearance instructions are passed to the clearance team in a timely manner

Skills & Experience

• Previous experience in import operations and familiarity with customs clearance processes
• Knowledge of CNS, Destin8, and freight forwarding systems
• Strong attention to detail and ability to manage multiple tasks
• Excellent communication and organizational skills
• Proficiency in Microsoft Office
• Ability to work under pressure and meet deadlines

For more details and information please contact Michelle Ings, HRGO recruitment 01708 220023 or email [e-mail]