Import and Export Coordinator – Freight Forwarding

SDW Recruitment Ltd; England; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading logistics provider in Portsmouth seeks an experienced Import / Export Coordinator. The role involves managing shipments and liaising with clients and agents. Candidates should have at least 2 years in freight forwarding and strong organisational skills. Competitive salary of £28,000 – £35,000 plus bonus, in a supportive team environment.

Benefits

Bonus scheme

Free parking

Casual dress

Pension contribution

Qualifications

• Minimum 2 years’ experience in freight forwarding (import or export).
• Strong organisational and communication skills.
• High attention to detail and ability to work under pressure.

Responsibilities

• Managing import and export shipments from start to finish.
• Liaising with clients and overseas agents to provide tailored logistics solutions.
• Handling customs documentation and clearances.

Skills

freight forwarding

organisational skills

communication skills

attention to detail

team-focused approach

Tools

Boxtop

Descartes

CNS

Destin8

Job description

Import / Export Coordinator

Portsmouth | Full-Time | £28,000 – £35,000 + Bonus

Are you an experienced freight professional looking for a role where your expertise is valued and your contribution truly matters? Join a well‑established, family‑run freight forwarder that’s been connecting businesses around the world for over 30 years. You’ll be part of a close‑knit team that prides itself on exceptional customer service and a personal approach that sets us apart.

About the Role

We’re looking for an Import / Export Coordinator to join our busy operations team in Portsmouth. You’ll be responsible for managing shipments across sea, air, and road – from quotation right through to delivery. This is a varied role where no two days are the same. One day you might be clearing a container of machinery, the next arranging air freight for a delicate product. You’ll work closely with clients, suppliers, and carriers to ensure shipments run smoothly and deadlines are met.

What You’ll Be Doing

• Managing import and export shipments from start to finish
• Liaising with clients and overseas agents to provide tailored logistics solutions
• Handling customs documentation and clearances (experience preferred)
• Maintaining accurate shipment records and communicating updates to customers
• Working collaboratively with the operations team to meet client expectations

What Our Client Is Looking For

• Minimum 2 years’ experience in freight forwarding (import or export)
• Strong organisational and communication skills
• High attention to detail and ability to work under pressure
• Positive, can‑do attitude with a team‑focused approach
• Experience using Boxtop, Descartes, CNS, or Destin8 is a bonus

What’s on Offer

• Salary: £28,000 – £35,000 per year, depending on experience
• Monday‑Friday, 9am‑5pm (no weekends)
• Bonus scheme for great performance
• Free parking & casual dress
• Supportive, friendly team culture
• Pension contribution

If you’re passionate about logistics and want to work for a company that values people over process, we’d love to hear from you to tell you more.