IFM Partnership Director

Sodexo Ltd; City Of London; On-site; GBP 90,000 - 110,000; Full time

Job summary

A leading university in London is seeking an IFM Partnership Director to manage its facilities management strategy. This role includes overseeing service delivery, building strong relationships with university stakeholders, and ensuring a safe and welcoming environment. The ideal candidate will have a strong background in hard FM and excellent leadership and stakeholder management skills. The package offers between £90,000 to £110,000 plus additional benefits plus a bonus.

Benefits

Unlimited mental health support

Employee Assistance Programme

Sodexo Discounts Scheme

Financial wellbeing support

Learning and development opportunities

Flexible working environment

Qualifications

• Strong background in hard FM with knowledge of building services.
• Success in leading large, multi-disciplinary teams.
• Excellent skills in managing senior-level client relationships.

Responsibilities

• Lead the University’s IFM contract ensuring excellence in service delivery.
• Drive service innovation and operational efficiency.
• Inspire and develop a large Sodexo workforce.

Skills

Leadership

Stakeholder management

Financial acumen

Compliance

Employee engagement

Job description

Position: IFM Partnership Director

Location: University of Greenwich, Multi-Campus Sites Across London & Kent
Package: £90,000 – £110,000 + £8,000 car allowance, £1,300 Flexible benefit fund and 20% bonus

About the Role:

The University of Greenwich, in partnership with Sodexo, is seeking an exceptional IFM Partnership Director to lead our facilities management strategy across a diverse and high-profile estate.This is a unique opportunity to work at the intersection of higher education and a global facilities management leader, shaping the campus experience for students, staff, and visitors.

As Partnership Director, you will oversee the delivery of integrated facilities management services, with a particular focus on hard FM delivery, compliance, and service excellence.You will provide visible and inspirational leadership for the Sodexo team on campus, driving a culture of employee engagement, innovation, growth mindset, and continuous improvement, while ensuring that the university community benefits from a safe, secure, and welcoming environment.

Key Responsibilities:

• Lead the University’s IFM contract, ensuring excellence in hard FM (engineering, maintenance, compliance) alongside integrated soft services.
• Act as the primary client relationship lead, building strong, transparent, and trusted partnerships with senior university stakeholders.
• Drive service innovation, sustainability, and operational efficiency in line with the University of Greenwich’s estate strategy.
• Inspire, engage, and develop a large and diverse Sodexo workforce, fostering alignment with both University values and Sodexo’s principles of service, responsibility, and team spirit.
• Embed a growth mindset culture across teams, encouraging collaboration, learning, and continuous development.
• Champion health & safety, compliance, security, and risk management across all service lines.
• Ensure robust contract governance, KPI delivery, and financial performance.

About You:

We are looking for a forward-thinking leader with:

• A strong background in hard FM, with deep technical knowledge of building services, compliance, and asset management.
• Demonstrable success in leading large, multi-disciplinary teams with a focus on employee engagement, wellbeing, and development.
• Excellent stakeholder management skills, with the ability to influence at senior levels, manage client relationships, and balance commercial priorities.
• Strong financial acumen, contract management expertise, and a track record of delivering value for money.
• A commitment to creating safe, secure, and inclusive environments that enhance the student and staff experience.
• An alignment with Sodexo’s values – service spirit, team spirit, and spirit of progress – and the ability to embed them in daily operations.

What We Offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong to a company and team that values you for who you are; you’ll act with purpose and make an impact every day; and you’ll be supported to thrive in your own way.

Benefits include:

• Unlimited access to mental health and wellbeing support.
• Employee Assistance Programme for legal, financial, and personal support.
• Access to a wellbeing app with rewards, 24/7 virtual GP, and lifestyle services.
• Sodexo Discounts Scheme, available for colleagues, friends and family.
• Financial wellbeing support via the Salary Finance Platform.
• Membership of the Sodexo Retirement Plan.
• Death in Service benefit.
• Learning and development opportunities to support your career growth.
• Cycle to Work Scheme and volunteering opportunities.
• A flexible and dynamic working environment.
• Competitive compensation, full training, and protective uniform supplied.

Why Join Us?

• A career-defining role delivering impact in a world-class university environment.
• The opportunity to shape a large-scale IFM partnership in collaboration with Sodexo, a global leader in facilities management and services.
• A competitive package: £90,000 – £110,000 salary plus benefits.
• A role at the heart of a vibrant, ambitious, and inclusive community, where your work directly enhances the student and staff experience.

Ready to be part of something greater? Apply today.