ICT Systems Implementation Lead for Children’s Homes

Durham County Council; Middlestone Moor; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in the UK is seeking a proactive Systems Implementation Officer to lead the rollout of a new ICT system for Children’s Homes. This role involves collaborating with service teams, designing the system, and providing ongoing support and training for staff. Ideal candidates will have NVQ Level 3 in a relevant subject and experience in IT systems implementation. A competitive rewards package is offered, including generous leave and pension benefits.

Benefits

Generous annual leave

Local Government Pension Scheme

Flexible working arrangements

Qualifications

• Experience of providing support to IT systems users.
• Experience in IT systems implementation projects.
• Ability to produce high-quality training materials.

Responsibilities

• Collaborate with service to review processes and requirements.
• Lead on system testing to ensure usability.
• Design and deliver training for staff on the new system.

Skills

Training material development

Strong problem-solving skills

Excellent communication skills

Education

NVQ Level 3 in business administration or related subject

Tools

Large database systems

Microsoft Office

Job description

A local government authority in the UK is seeking a proactive Systems Implementation Officer to lead the rollout of a new ICT system for Children’s Homes. This role involves collaborating with service teams, designing the system, and providing ongoing support and training for staff. Ideal candidates will have NVQ Level 3 in a relevant subject and experience in IT systems implementation. A competitive rewards package is offered, including generous leave and pension benefits.