ICT Business Analyst (HIWFRS622692) – Hampshire & Isle Of Wight Fire and Rescue Service

National Fire Chiefs Council Limited.; England; On-site; GBP 30,000 - 50,000; Full time

Job summary

A regional fire and rescue service in the United Kingdom is seeking a skilled ICT Business Analyst to join their team. In this role, you will utilize your analytical expertise to turn data into practical business solutions and support strategic decision-making. You will collaborate with various stakeholders, document requirements, and facilitate process improvements. Strong communication and negotiation skills, along with ICT knowledge, are essential. This position offers an opportunity to impact strategic ICT projects positively.

Qualifications

• Strong communication skills to define and document requirements.
• Ability to work independently while collaborating with a diverse range of people.
• Experience in supporting solution delivery and testing.

Responsibilities

• Act as a key liaison between ICT, its customers, and users.
• Define and document business functions, processes, and requirements.
• Consult with stakeholders to understand business needs and objectives.
• Ensure system designs meet data accuracy and compliance standards.
• Conduct post-implementation reviews to identify lessons learned.

Skills

Strong communication skills

Analytical skills

Team player

ICT knowledge

Negotiation skills

Job description

ICT Business Analyst (HIWFRS622692) – Hampshire & Isle Of Wight Fire and Rescue Service

We’re looking for a skilled ICT Business Analyst to join our team. Use your analytical expertise to turn data into business solutions and support strategic decisions.

As an ICT Business Analyst, you’ll help staff optimise current ICT systems and assist with new projects and implementations. The role involves supporting solution delivery, testing, and customer sign-off.

You will:

• Act as a key liaison between ICT, its customers and users, promoting new technology and the ICT team.
• Define and document business functions, processes, and requirements.
• Consult with stakeholders to understand business needs, objectives, and operational procedures.
• Ensure system designs deliver benefits while meeting data accuracy, security, and compliance standards.
• Undertake gap analysis and prioritise developments aligned to the Safety Plan.
• Track and document changes to specifications and tangible business and financial benefits.
• Support user acceptance testing and produce training materials.
• Identify opportunities for process improvement and assist in preparing proposals for new solutions.
• Conduct post-implementation reviews to identify lessons learned and compare delivered benefits against expectations.

You will need strong communication skills work with users and ICT staff, defining and documenting requirements. You will also need to be a team player and be able to demonstrate that you can work on your own initiative, using your skills and experience to work with a wide range of people including the ICT team, staff, and suppliers where your skills in communication and negotiation will be as important as your ICT knowledge.