IBA Operations Deputy Head – Retail

Lawes Insurance Recruitment; East Midlands; On-site; GBP 60,000; Full time

Job summary

Une entreprise dans le secteur de l'assurance recherche un Deputy IBA Operations pour rejoindre son équipe en pleine expansion. Dans ce rôle clé, vous serez responsable de la gestion de l'équipe des opérations IBA Retail, garantissant la conformité avec la réglementation CASS de la FCA et permettant des améliorations de processus. Vous apporterez un soutien au responsable des opérations IBA tout en assurant la collecte des dettes, la gestion des financements, et en développant vos collègues.

Qualifications

• Compréhension claire de la régulation FCA CASS.
• Expérience avec des systèmes de courtage.

Responsibilities

• Gérer l'équipe des opérations IBA et garantir la conformité.
• Identifier et mettre en œuvre des améliorations de processus.
• Collaborer avec les équipes internes pour améliorer l'efficacité.

Skills

Problem-solving

Attention to detail

Resilience

Team collaboration

Tools

Acturis

Websure

SSP

Epic

TAM

Job description

Salary: £60,000 per annum + Bonus + Benefits

Location: Nottinghamshire

OVERVIEW

We are working with a key client of ours who are seeking an experience IBA Operations Deputy to join their expanding retail branch.As the Deputy Head, you will play a crucial role in managing the Retail IBA Operations Team, ensuring compliance with FC CASS regulation, and driving process improvements to enhance efficiency.

RESPONSIBILITIES

• Provide support to the IBA Operations Head – Retail and other Senior Managers within the IBA Team
• Manage debt collection and settlement processes
• Oversee the premium finance process and minimize funding delays
• Identify and implement process improvements within the team
• Provide timely MI and insightful commentary for control weaknesses and business performance improvement
• Support CASS and statutory audits, and identify and resolve CASS breaches
• Collaborate with internal teams to improve efficiency and deliver process improvements
• Maximize cashflow from IBA related activities
• Build relationships across the organization and communicate effectively with stakeholders
• Provide training and development opportunities to team members
• Support projects including the transition of activity into the team

SKILLS

• Self-starter with a positive ‘can do’ attitude and natural problem-solving abilities
• High level of resilience and attention to detail
• Ability to work collaboratively as part of a team and independently
• High level of resilience and attention to detail

EXPERIENCE

• Working knowledge of broking systems including Acturis, Websure, SSP, Epic, and TAM
• Clear understanding of FCA CASS regulation

If you have the relevant experience or know someone that does please contact me now on 07458162 853 or email us at [e-mail]

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