Hybrid Tech Service Lead - SLA & Partner Oversight

Nominet; Oxford; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading domain registry company in Oxford is seeking a Technical Service Manager to oversee high-quality service delivery. This role requires over 5 years of experience in technical service management and ensuring compliance with service level agreements, alongside managing third-party providers. The position offers a hybrid working environment with 30 days of leave and flexible benefits. Join a dedicated team working to enhance internet services and make a positive societal impact. Apply for this pivotal role now.

Benefits

30 days of leave

Flexible benefits

Qualifications

• Over 5 years of experience in technical service management.
• Experience managing third-party providers.
• Strong knowledge of service level agreements.

Responsibilities

• Oversee high-quality service delivery.
• Ensure compliance with service level agreements.
• Manage third-party providers.

Skills

Service delivery management

Compliance with service level agreements

Vendor management

Technical support

Job description

A leading domain registry company in Oxford is seeking a Technical Service Manager to oversee high-quality service delivery. This role requires over 5 years of experience in technical service management and ensuring compliance with service level agreements, alongside managing third-party providers. The position offers a hybrid working environment with 30 days of leave and flexible benefits. Join a dedicated team working to enhance internet services and make a positive societal impact. Apply for this pivotal role now.