Hybrid Salesforce Business Analyst | Power User & Insights

William Reed Ltd; Lewes; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global media group is seeking a Salesforce Business Analyst to enhance the use of Salesforce across its brands. The successful candidate will act as a Power User, supporting sales and operations teams, translating business needs into actionable specifications. Strong experience in Salesforce platforms, excellent communication skills, and proficiency in data analysis are critical. The role offers hybrid working options and generous benefits, contributing to a supportive environment that values work/life balance.

Benefits

25 days annual leave plus bank holidays

Cultural celebration day or birthday leave

Volunteer day

Contributory Pension

Life Assurance

Group Income Protection

Wellbeing benefits

Qualifications

• Proven experience in a Salesforce Business Analyst or Power User role.
• Strong knowledge of Sales Cloud, Media Cloud, and CPQ.
• Demonstrated success in translating business requirements into technical specifications.

Responsibilities

• Act as a Salesforce Power User to promote best practices.
• Engage with stakeholders to understand business needs and pain points.
• Provide area-specific training and support to ensure effective use of Salesforce.

Skills

Salesforce Business Analyst experience

Sales Cloud knowledge

Media Cloud knowledge

Excellent communication skills

Data analysis skills

Proficient IT skills

Tools

MS Office

Jira

Confluence

Job description

A global media group is seeking a Salesforce Business Analyst to enhance the use of Salesforce across its brands. The successful candidate will act as a Power User, supporting sales and operations teams, translating business needs into actionable specifications. Strong experience in Salesforce platforms, excellent communication skills, and proficiency in data analysis are critical. The role offers hybrid working options and generous benefits, contributing to a supportive environment that values work/life balance.