Hybrid Repair & Maintenance Scheduler

CLARION HOUSING GROUP LIMITED; Stevenage; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

A leading housing organization seeks a Resource Planner in Stevenage to ensure the smooth operation of their repairs and maintenance service. You will book appointments, monitor progress, and coordinate the schedules of operatives to provide excellent service. Ideal candidates will possess strong organizational skills and experience with scheduling software, along with a customer-focused mindset. This hybrid role allows for flexible working, requiring occasional travel to the office in Stevenage.

Benefits

Competitive salary

Dedicated training and support

Commitment to diversity and inclusion

Qualifications

• Experience in a busy, customer-focused environment.
• Experience in repairs or maintenance is a plus.
• Strong attention to detail and time management.

Responsibilities

• Book repair appointments and ensure efficiency.
• Manage diaries and ensure operatives are booked.
• Follow up on emergencies and missed jobs.
• Monitor daily progress of repairs.
• Coordinate holidays and training schedules.

Skills

Organisational skills

Communication skills

Experience with scheduling software

Ability to work under pressure

Customer-focused mindset

Job description

A leading housing organization seeks a Resource Planner in Stevenage to ensure the smooth operation of their repairs and maintenance service. You will book appointments, monitor progress, and coordinate the schedules of operatives to provide excellent service. Ideal candidates will possess strong organizational skills and experience with scheduling software, along with a customer-focused mindset. This hybrid role allows for flexible working, requiring occasional travel to the office in Stevenage.