Hybrid IT Support Technician - Customer-Focused (Windows & 365)

Zurich Insurance Company; Swindon; Hybrid; GBP 27,000 - 34,000; Full time

Job summary

A leading insurance firm is seeking an IT Support Technician in Swindon. This hybrid role involves delivering IT support and managing incidents effectively. Candidates require strong technical skills in Windows and Microsoft 365, alongside a customer-focused approach. The position offers a salary between £27,000 and £34,000, as well as a comprehensive benefits package including a pension scheme and medical insurance. This opportunity is ideal for individuals who thrive in fast‑paced environments.

Benefits

Comprehensive benefits package

Pension scheme

Medical insurance

Qualifications

• Strong technical skills in Windows and Microsoft 365 required.
• Excellent customer service and communication skills are essential.
• Ability to manage incidents effectively and adapt to changing environments.

Responsibilities

• Deliver IT support in a hybrid role.
• Manage incidents effectively to ensure smooth IT operations.

Skills

Technical skills in Windows

Microsoft 365

Customer focus

Adaptability

Job description

A leading insurance firm is seeking an IT Support Technician in Swindon. This hybrid role involves delivering IT support and managing incidents effectively. Candidates require strong technical skills in Windows and Microsoft 365, alongside a customer-focused approach. The position offers a salary between £27,000 and £34,000, as well as a comprehensive benefits package including a pension scheme and medical insurance. This opportunity is ideal for individuals who thrive in fast‑paced environments.