Hybrid Inbound Sales Advisor – Cardiff, Incentives Included

Sky; Wales; Hybrid; GBP 26,000; Full time

Job summary

A leading telecommunications company in Cardiff is seeking a Contact Centre Sales Advisor to handle customer calls and provide tailored solutions. This role offers a salary of £25,120 per annum with the potential to earn an additional £4,900 through targets. You will be part of a hybrid work model post-training, ensuring work-life balance while engaging customers effectively. Strong sales enthusiasm and excellent interpersonal skills are essential for building rapport and meeting customer needs.

Benefits

Free Sky TV

Discounts on Sky products

Private healthcare

Subsidised gym

Sky pension plan

Qualifications

• Strong enthusiasm for sales and customer service.
• Ability to build rapport with customers.
• Skilled at identifying and addressing customer needs.

Responsibilities

• Handle inbound calls from customers considering cancelling Sky subscriptions.
• Build connections and understand customer needs for suitable packages.
• Work in a target-based environment.

Skills

Results-oriented with strong enthusiasm for sales

Exceptional at building rapport

Skilled at identifying customer needs

Creative problem solver

Eager to acquire new skills

Job description

A leading telecommunications company in Cardiff is seeking a Contact Centre Sales Advisor to handle customer calls and provide tailored solutions. This role offers a salary of £25,120 per annum with the potential to earn an additional £4,900 through targets. You will be part of a hybrid work model post-training, ensuring work-life balance while engaging customers effectively. Strong sales enthusiasm and excellent interpersonal skills are essential for building rapport and meeting customer needs.