Hybrid Housing Officer: Tenancies, Compliance & Support

Winchester City Council; Winchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local government council in Winchester is seeking an experienced Housing Officer to deliver high-quality housing management services. You will manage tenancies, support customers, and represent the council in legal matters. The ideal candidate has a Professional Diploma in Housing, excellent customer service skills, and a full driving licence. This role offers a hybrid work model and various benefits, including flexible leave and health plans.

Benefits

Hybrid working schedule

Employer-paid health cash plan

Discounts at major high-street brands

Season Ticket loans

Membership to the Local Government Pension Scheme

Qualifications

• Professional Diploma in Housing or relevant training/experience.
• Current full Driving Licence.
• Evidence of housing law knowledge and understanding of regulatory obligations.

Responsibilities

• Deliver a customer-focused housing management service.
• Support customers with tenancy agreements and enforcement.
• Prepare and serve legal paperwork and represent the Council in court.

Skills

Housing management

Customer focus

Tenancy law knowledge

Education

Professional Diploma in Housing or equivalent

Tools

Driving Licence

Job description

A local government council in Winchester is seeking an experienced Housing Officer to deliver high-quality housing management services. You will manage tenancies, support customers, and represent the council in legal matters. The ideal candidate has a Professional Diploma in Housing, excellent customer service skills, and a full driving licence. This role offers a hybrid work model and various benefits, including flexible leave and health plans.