Hybrid Ecommerce Ops & Catalog Specialist

The Big Phone Store; Wolverhampton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading electronics retailer in Wolverhampton seeks a motivated Ecommerce Executive to support online operations. Responsibilities include maintaining product information, responding to customer inquiries, and assisting with administrative tasks. Ideal candidates are detail-oriented, willing to learn, and possess strong communication skills. This full-time role offers a hybrid working model and a variety of employee benefits, promoting career growth and sustainability.

Benefits

Staff discounts

Private pension scheme

Up to 28 days paid holiday

Free onsite parking

Qualifications

• No prior experience required; strong willingness to learn.
• Detail-oriented, adaptable and eager to grow in a fast-paced environment.
• Hardworking and dedicated individual.

Responsibilities

• Ensure product descriptions are accurate, engaging, and up to date.
• Maintain product catalogues, including pricing and inventory updates.
• Respond to customer inquiries via email, chat, or phone.

Skills

Adaptability

Attention to detail

Strong communication skills

Willingness to learn

Job description

A leading electronics retailer in Wolverhampton seeks a motivated Ecommerce Executive to support online operations. Responsibilities include maintaining product information, responding to customer inquiries, and assisting with administrative tasks. Ideal candidates are detail-oriented, willing to learn, and possess strong communication skills. This full-time role offers a hybrid working model and a variety of employee benefits, promoting career growth and sustainability.