Hybrid CX Solution Architect - CRM/Salesforce

Brambles Limited; Penzance; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global leader in supply chain solutions is seeking a Business Solutions Architect to lead the design and implementation of scalable solutions. This role involves collaborating with teams to enhance CRM and ensure optimal architectural alignment. Ideal candidates should possess over 5 years of relevant experience and a strong background in process optimization. The position offers a hybrid work model for better work-life balance.

Qualifications

• 5+ years of experience in business solutions architecture or system design roles.
• Strong background in process optimization and automation.
• Proven experience with architectural design software and tools.
• Strong understanding of enterprise application integration.

Responsibilities

• Lead the design and implementation of scalable solutions across our Customer Experience landscape.
• Collaborate with product managers to ensure solution designs meet business requirements.
• Manage and develop architectures for broader scopes of projects.

Skills

Active Learning

Adaptability

Cross-Functional Work

Curiosity

Digital Literacy

Emotional Intelligence

Empathy

Initiative

Problem Solving

Education

Bachelor’s degree in Business Administration, Information Technology, or a related field

Tools

TOGAF

Job description

A global leader in supply chain solutions is seeking a Business Solutions Architect to lead the design and implementation of scalable solutions. This role involves collaborating with teams to enhance CRM and ensure optimal architectural alignment. Ideal candidates should possess over 5 years of relevant experience and a strong background in process optimization. The position offers a hybrid work model for better work-life balance.