Hybrid Customer Support & Sales Liaison

Manpower UK Ltd; Erskine; Hybrid; GBP 23,000 - 25,000; Full time

Job summary

A recruitment agency is seeking a Customer Support Representative for a hybrid role in Erskine. The candidate will manage inbound calls, assist sales teams, and support back-office functions. Ideal candidates will have strong administration and organizational skills, customer service experience, and proficiency in Microsoft Office. The position offers a competitive salary between £23,800 and £25,000, along with benefits like 25 days annual leave, pension, training, and hybrid working options.

Benefits

Career progression

Fully paid training

25 days annual leave plus 8 bank holidays

Company pension

Employee discounts

Free parking

Sociable working hours

Qualifications

• Experience working to tight deadlines.
• Background in customer service would be advantageous.
• Attention to detail is crucial.

Responsibilities

• Handle inbound calls and manage inbox requests.
• Provide assistance to sales representatives.
• Manage escalations through customer engagement.

Skills

Strong administration skills

Excellent organisation skills

Interpersonal skills

Attention to detail

Customer service experience

Proficiency in Microsoft Office

Tools

Microsoft Office

PowerBI

Job description

A recruitment agency is seeking a Customer Support Representative for a hybrid role in Erskine. The candidate will manage inbound calls, assist sales teams, and support back-office functions. Ideal candidates will have strong administration and organizational skills, customer service experience, and proficiency in Microsoft Office. The position offers a competitive salary between £23,800 and £25,000, along with benefits like 25 days annual leave, pension, training, and hybrid working options.