Hybrid Customer Experience Advisor

Motability Operations; Bristol; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A leading mobility solutions provider in Bristol is seeking a full-time customer service representative to deliver exceptional service. With a starting salary of £29,903.13, the role allows for progression up to £34,400.39. The successful candidate will engage with a variety of customers, requiring excellent communication skills and a commitment to customer satisfaction. A unique hybrid working environment promotes flexibility and empowerment. Benefits include a competitive rewards package, pension, and health cover.

Benefits

Competitive reward package

15% non-contributory pension

28 days annual leave

Volunteering day

Funded Private Medical Insurance

Electric/Hybrid Car Salary Sacrifice Scheme

Life assurance

Funded health screening

Employee Discount Scheme

Free access to healthcare apps

Qualifications

• Customer Service experience in a fast-paced environment.
• Clear and articulate telephone manner.
• Genuine interest in providing excellent customer service.

Responsibilities

• Work with the team to deliver a high standard of customer service.
• Handle customer queries and troubleshooting via telephone.
• Participate in assessments and role plays for skill development.

Skills

Customer Service experience

Strong communication skills

PC literacy within a Windows environment

Ability to work under pressure

Job description

A leading mobility solutions provider in Bristol is seeking a full-time customer service representative to deliver exceptional service. With a starting salary of £29,903.13, the role allows for progression up to £34,400.39. The successful candidate will engage with a variety of customers, requiring excellent communication skills and a commitment to customer satisfaction. A unique hybrid working environment promotes flexibility and empowerment. Benefits include a competitive rewards package, pension, and health cover.