Hybrid Client Service Trainer - Commercial Risk (Insurance)

Aon; Leeds; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global insurance firm is seeking an experienced Client Service Trainer for a hybrid role in Leeds. The ideal candidate will have a background in insurance or related fields and be skilled in designing impactful training. Responsibilities include developing training solutions and supporting a collaborative culture across global teams. This role offers a flexible work environment, impactful training opportunities, and comprehensive benefits that support well-being and personal development.

Benefits

Global Wellbeing Days

Inclusive workplace culture

Comprehensive benefits package

Qualifications

• Background in insurance or a regulated environment.
• Ability to work across diverse teams.
• Understanding of client service and client risk.

Responsibilities

• Design and deliver impactful training in client service.
• Champion the 70/20/10 learning model.
• Partner with leads to identify capability gaps and develop solutions.
• Maintain up-to-date training materials.
• Identify training needs and trends.

Skills

Experienced Business Trainer

Confident in global and cross-functional teams

Strong understanding of insurance

Excellent presentation and facilitation skills

Practical and solutions-focused

Organised and able to manage priorities

Job description

A leading global insurance firm is seeking an experienced Client Service Trainer for a hybrid role in Leeds. The ideal candidate will have a background in insurance or related fields and be skilled in designing impactful training. Responsibilities include developing training solutions and supporting a collaborative culture across global teams. This role offers a flexible work environment, impactful training opportunities, and comprehensive benefits that support well-being and personal development.