Hybrid Client Onboarding & Projects Lead

TH Recruitment; Nottingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A dynamic and growing business is seeking a hands-on Client Onboarding & Project Manager to lead and manage strategic projects, enhance the client onboarding process, and improve the customer journey. The ideal candidate will have proven project management experience, excellent stakeholder management skills, and the ability to manage multiple projects simultaneously. This position offers a hybrid working model, along with additional benefits such as an attendance bonus and life insurance.

Benefits

Hybrid working model

Birthday off as an extra holiday

Office attendance bonus

Life insurance

Company events

Free all day cafe

Qualifications

• Proven experience as a Project Manager in a fast-paced environment.
• Experience with client implementations or technology-based projects is preferred.
• Demonstrable track record of delivering projects on time and on budget.

Responsibilities

• Lead and manage strategic ad-hoc projects.
• Own the client onboarding process for various client tiers.
• Continuously improve customer journey working with stakeholders.

Skills

Project management

Stakeholder management

Communication

Proactivity

Education

GCSE Maths and English or equivalent

Degree-level education or equivalent experience

Tools

Project management tools

Job description

A dynamic and growing business is seeking a hands-on Client Onboarding & Project Manager to lead and manage strategic projects, enhance the client onboarding process, and improve the customer journey. The ideal candidate will have proven project management experience, excellent stakeholder management skills, and the ability to manage multiple projects simultaneously. This position offers a hybrid working model, along with additional benefits such as an attendance bonus and life insurance.