Hybrid Business Support Officer – Public Sector

North Tyneside Council; New York; On-site; GBP 60,000 - 80,000; Full time

Job description

Applicants will need to be highly organised with excellent time management. Professionalism, excellent communication skills, the ability to work under pressure and maintain confidentiality are essential. If you feel that you can demonstrate that you possess the necessary skills and have the relevant experience to undertake this role, then we would welcome an application from you.

Adopt North East is a Regional Adoption Agency hosted by North Tyneside Council. It is a partnership between five Local Authorities: Gateshead Council, Newcastle City Council, Northumberland County Council, North Tyneside Council and South Tyneside Council.

We provide adoption services on behalf of the partnership and have responsibility for recruiting, assessing and supporting prospective adopters, for non‑agency adoption work including partner adoptions and inter‑country adoptions and has primary responsibility for family finding for all children with adoption plans. Adopt North East provides support to all parties affected by adoption, including adopters, adoptive families, adopted adults and birth relatives.

Staff working for Adopt North East are employed by North Tyneside Council and enjoy the benefits of being part of the Authority's Children’s Services, graded Outstanding by Ofsted in November 2024. This includes a commitment to high quality supervision and management oversight, excellent training opportunities, support for career progression, good office accommodation and hybrid working options, a modern case management system and agile working solutions., Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. A place where people want to work, where joining our team is an exciting prospect, staying with us feels like a great decision, and building your career at North Tyneside Council is a natural progression.

As part of our People First strategy, we are committed to creating a workplace that reflects the diverse communities we serve. We believe that diversity, equity, and inclusion are fundamental to our success and the well‑being of our employees and residents. Our goal is to foster an environment where everyone feels welcome, safe and valued.

Together, we’re crafting a workplace that’s built on our values and a shared commitment to making a difference.

If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel.

Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everyone’s business.

Require a reasonable adjustment? If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us.

Our Carbon Net‑Zero 2030 Action Plan

In 2019, North Tyneside Council declared a climate emergency. This declaration set a target to reduce the carbon footprint of the council's operations, and the borough, by 50% by 2023 and to align to the Government's net zero target of 2050.

We recognise the significant role we can play in the borough in helping to limit climate change, but we can’t do this alone; we need help from all our residents, businesses, voluntary and community sectors and of course all those who apply and work for us. Together we can make North Tyneside a sustainable place to live and work for everyone in the borough.