Hybrid Account Manager – Client Growth & Service

Dynamite Recruitment; Portsmouth; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A recruitment agency is seeking an Account Manager for a hybrid role in Portsmouth. The successful candidate will manage client accounts, assist with enquiries, and provide exceptional customer service. This position requires strong communication, negotiation, and organizational skills. Benefits include a competitive salary, hybrid working, and various perks such as a pension contribution and gym memberships. If you're proactive and results-driven, we want to hear from you!

Benefits

6% pension contribution

Employee car scheme

Gym memberships

25-30 days holiday

Enhanced leave policies

Learning and development opportunities

Qualifications

• Previous experience in an Account Manager role or telephone-based customer service.
• Ability to manage multiple client accounts and deadlines.
• Strong administrative skills with attention to detail.

Responsibilities

• Act as the main point of contact for assigned accounts.
• Assist customers with enquiries via email & phone.
• Manage customer relationships and strengthen key accounts.
• Handle enquiries from start to finish with tailored solutions.
• Resolve complaints and ensure positive outcomes.

Skills

Account management experience

Customer service skills

Communication skills

Negotiation skills

Organizational abilities

Tools

Microsoft Excel

Microsoft Outlook

Job description

A recruitment agency is seeking an Account Manager for a hybrid role in Portsmouth. The successful candidate will manage client accounts, assist with enquiries, and provide exceptional customer service. This position requires strong communication, negotiation, and organizational skills. Benefits include a competitive salary, hybrid working, and various perks such as a pension contribution and gym memberships. If you're proactive and results-driven, we want to hear from you!