Human Resources Officer

Local Government & Social Care Ombudsman; West Midlands; On-site; GBP 30,000 - 40,000; Full time

Job summary

A governmental organization in the West Midlands is seeking a proactive HR Officer to enhance the employee experience. The role requires delivering comprehensive HR services and advising managers on people management. The ideal candidate will have significant HR experience, chartered CIPD membership, and a passion for improving HR processes. Join a team dedicated to cultivating an inclusive and positive workplace culture.

Qualifications

• Significant experience of delivering a full professional HR / Learning service.
• Confidence in advising managers on people management.
• Ability to support and improve human resource processes.

Responsibilities

• Support the delivery of the employee experience within HR.
• Ensure HR policies and processes are up to date.
• Act as a trusted point of contact for staff and managers.

Skills

Human Resources Management

Advisory Skills

Problem Solving

Process Improvement

Education

Chartered Membership of CIPD or equivalent

Job description

About the role

We are a people-focused organisation committed to delivering outstanding HR services and fostering a positive, inclusive workplace culture. We are seeking a proactive and approachable HR Officer to join our team and our workforce.

What you’ll do

The HR Officer role is an exciting role within the HR team, supporting the delivery of the employee experience at LGSCO. Reporting to the HR Business Partner, you will be responsible for providing a wide range of HR services across the employee lifecycle, ensuring policies and processes are up to date, and acting as a trusted and approachable point of contact for staff and managers.

Whilst this is a generalist role, we are looking for the successful candidate to take a lead in the areas of learning, induction and wellbeing.

What we’re looking for :

You will :

• have significant experience of delivering a full professional HR / Learning service with varying complexity.
• have Chartered membership of CIPD or equivalent level of knowledge / experience.
• be confident advising managers on all aspects of people management
• thrive onadvising, problem-solving and supporting people
• strive to improve processes.