Human Resources Officer

Cactus Search; Hull and East Yorkshire; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

A dynamic recruitment agency is seeking an experienced HR Officer in Hull to manage employee relations and enhance performance in a fast-paced environment. This hybrid role offers autonomy with support from the HR team, where you will have a direct impact on employee experience and operational efficiency. Candidates should hold CIPD Level 5 or be working towards it, with strong experience in employee relations. Join a friendly team that values your HR expertise.

Benefits

Salary £35,000–£40,000

Hybrid working

Supportive team environment

Qualifications

• Strong experience in employee relations within a fast-paced or contact centre environment.
• Confident in a stand-alone HR role.
• People-focused and solutions-driven approach.

Responsibilities

• Manage employee relations, including disciplinaries and investigations.
• Drive improvements across attrition, sickness, and performance.
• Conduct performance reviews and support managers.

Skills

Employee relations management

Performance review skills

Proactive problem-solving

Education

CIPD Level 5 (or working towards)

Job description

HR Officer – Fast-Paced Environment | £35–40k | Hybrid | Hull

We’re looking for an experienced HR Officer to join our growing team in Hull. This is a stand‑alone, onsite role within a fast‑paced operation, ideally suited to someone from a contact centre or similarly dynamic environment. You’ll have the autonomy to make a real impact day‑to‑day, with the added support of our Head Office HR team when needed.

What you’ll be doing:

• Managing employee relations, including disciplinaries and investigations
• Driving improvements across attrition, sickness and performance
• Supporting and conducting performance reviews
• Developing, reviewing and updating HR policies
• Acting as the on‑site HR go‑to for managers and employees

What we’re looking for:

• CIPD Level 5 (or working towards)
• Strong ER experience in a fast‑paced or contact centre environment
• Confident operating in a stand‑alone HR role
• Proactive, people‑focused and solutions‑driven

What’s on offer:

• £35,000–£40,000 salary
• Hybrid working
• A supportive, friendly team and a role where you can truly make your mark

Interested? Apply now and join a business where your HR expertise will shape the employee experience from day one.