HR Officer

Aspire Recruitment; Greater London; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

A dedicated HR services provider is looking for a proactive Human Resources Officer to join their HR team. This role involves delivering efficient HR services and ensuring high standards of care for employees. The ideal candidate will possess HR experience, strong communication skills, and knowledge of employment law. This full-time position is based in Stockport, with national travel required and offers various benefits including holidays, pension scheme, and professional development opportunities.

Benefits

25 days holiday + 8 statutory days

Pension scheme & life assurance

Sick pay and probation bonus

Enhanced maternity and paternity leave

Employee Assistance Service

Discounted rail tickets

Company mobile phone and laptop

Staff awards recognizing excellence

Qualifications

• Strong knowledge of good practice and equality legislation.
• Experience in recruitment and staff training is a plus.
• Strong IT skills, including database management.

Responsibilities

• Provide welfare support to employees including visits and liaising with health services.
• Monitor and report on staff sickness.
• Support managers with HR-related investigations.
• Deliver HR advice on various employment processes.
• Welcome and induct new employees.
• Act as mediator in employee grievances.
• Revise HR policies ensuring compliance with law.
• Organise and deliver HR training sessions.
• Promote equality and diversity in the organization.

Skills

Experience working in a HR environment

Strong knowledge of employment law

Excellent communication skills

Ability to prioritise and problem-solve

High standard of written English

Customer-focused approach

Flexibility to travel nationally

Education

Degree-level qualification or CIPD accreditation

Tools

MS Office

Job description

Job Opportunity :

Human Resources Officer

Details

Location: Stockport Town Centre (Head Office, with national travel required)

Contract: Full-time, 37.5 hours per week (flexible working within core hours 9am5pm)

Salary: £26,481 - £30,000 per annum

Reports to: Head of People & Performance / Service Director with HR responsibility

About Us

Creative Support is a values-driven organisation committed to delivering excellence in people management, employee wellbeing, and inclusion.

HR Officer

We are seeking a proactive HR Officer to join our dedicated HR team, supporting staff across our national service locations.

The Role

As HR Officer, you will play a key role in delivering efficient HR services and ensuring the highest standards of internal and external customer care. You will:

• Provide welfare support to employees, including welfare visits and liaison with Occupational Health and GPs
• Monitor and report on staff sickness, progressing long‑term cases to medical capability hearings
• Support managers with investigations, disciplinaries, grievances, capability, and performance management
• Deliver HR advice across conduct, welfare, flexible working, maternity / paternity, and TUPE processes
• Welcome and induct new employees, ensuring they receive key documentation and understand benefits
• Act as mediator in resolving grievances and employee conflicts
• Develop and revise HR policies and procedure manuals, ensuring compliance with employment law and best practice
• Organise and deliver HR training sessions
• Promote equality, diversity, and inclusion across the organisation

What We’re Looking For

• Experience working in a HR environment (essential)
• Strong knowledge of employment law, good practice, and equality legislation
• Excellent communication, listening, and negotiation skills
• Ability to prioritise, problem‑solve, and work under pressure
• High standard of written English and report‑writing skills
• Customer‑focused approach with discretion and confidentiality
• Flexibility to travel nationally and occasionally work evenings / weekends
• Desirable:
• Degree‑level qualification or CIPD accreditation
• Experience in recruitment, TUPE, and staff training / facilitation
• Strong IT skills, including MS Office and database management

Benefits

• 25 days holiday + 8 statutory days
• Pension scheme & life assurance
• Sick pay and probation bonus
• Enhanced maternity, paternity, compassionate & carers leave
• Employee Assistance Service, medical & dental benefits
• Discounted rail tickets, staff discounts, refer‑a‑friend scheme
• Company mobile phone, laptop, and travel allowance
• Staff awards recognising excellence

Why Join Us?

This is an exciting opportunity to make a real impact in a supportive, forward‑thinking organisation. You’ll be empowered to deliver high‑quality HR services, support employee wellbeing, and contribute to shaping a positive workplace culture nationwide.

Apply today and help us build a workplace where people thrive.