Hr and Administration Officer Apprentice for Pegasus Supportive Housing.

PEGASUS SUPPORTED HOUSING; Birmingham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A community support organization in Birmingham seeks an HR and Administration Officer to manage payroll, recruitment, and HR systems. This role requires effective HR policy implementation and support for new starters and leavers. The position offers a part-time opportunity with training provided by a CIPD-accredited institution, supporting your professional development in HR.

Benefits

CIPD training support

Regular performance reviews

Professional development opportunities

Qualifications

• Experience in maintaining HR systems for personnel data.
• Ability to support recruitment processes effectively.
• Knowledge of payroll and pension systems is essential.

Responsibilities

• Update HR systems with accurate information.
• Support recruitment processes including advertising and shortlisting.
• Process payroll and respond to payroll queries.
• Provide administrative support to senior management.

Skills

HR systems maintenance

Policy implementation

Recruitment support

Payroll processing

Confidentiality management

Education

CIPD Level 3 Foundation Certificate in People Practice

Tools

Payroll systems

Job description

Overview

Pegasus Supported Housing are an established provider of high quality housing and support. Our standard of excellence is echoed through our reputation with service users and partnership organisations in the Midlands. We provide over 100 vulnerable adults with housing every year, significantly contributing to prevention and management of the housing crisis in the Midlands. We are looking for an HR and Administration Officer at our head office on Hagley Road, Birmingham.

There may be an opportunity for further training and development such as progression to People Professional Level 5 apprenticeship.

Responsibilities

• Maintain and update HR systems with accurate information for new starters, leavers, and any contractual changes.
• Review and implement HR policies and procedures in line with external HR consultancy support.
• Support recruitment processes including advertising vacancies, calculating salaries, shortlisting, coordinating interview tasks, and contacting candidates.
• Prepare offer letters, contracts of employment, and contractual amendment letters.
• Process DBS checks for new starters and ensure certificate details are recorded.
• Maintain organised and compliant employee records, ensuring all required documentation is included and checklists are complete.
• Support and coordinate staff induction and orientation processes.
• Assist in staff development and performance management activities.
• Respond to general HR queries and escalate complex issues to the Service Lead, Directors, or external HR provider as required.
• Produce HR reports such as absence statistics and staffing data for senior management.
• Payroll and Pensions Support
• Collate and process monthly staff mileage claims, ensuring a clear audit trail and appropriate authorisation.
• Input new starter, leaver, and contract change data into payroll systems and reconcile payroll monthly.
• Respond to payroll queries and liaise with Directors and payroll providers where necessary.
• Post payroll journals to the accounting system and support payroll reconciliation.
• Monitor and query business reports related to payroll and employee data.
• Administration and Organisational Support
• Provide administrative support to the Service Lead and Directors across a range of tasks, including record keeping, report preparation, and correspondence.
• Support general business administration tasks as required, contributing to the smooth day-to-day running of the service.
• Maintain confidentiality and ensure secure handling of all personal and sensitive information.
• General Responsibilities
• Participate in regular supervision and performance reviews.
• Ensure accurate timekeeping and record submission.
• Follow all Safeguarding, Health and Safety, and Data Protection policies and procedures.
• Promote equality, diversity, and inclusion in all aspects of the role.
• Take personal responsibility for professional development and remain up to date with HR best practice and legal changes.
• Carry out any other reasonable duties in line with the scope and spirit of the role.

Training will be provided by CIPD platinum training provider Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams as well as scheduled taught sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a consultative project and professional discussion to gain a level 3 HR support apprenticeship and a CIPD Foundation Certificate in People Practice.

24 hours per week, working Monday to Friday, 4.5hrs per day, including: 1 day per week in college.