HR Advisor

GXO Logistics, Inc.; Bridgwater; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading logistics company in Bridgwater is seeking an experienced HR professional to manage employee relations cases. The ideal candidate will hold a CIPD Level 3 qualification and possess strong communication skills. Responsibilities include leading ER cases, coaching line managers, and supporting absence management. The company offers a competitive salary of up to £32,000 and a comprehensive benefits package, including private medical insurance and a company pension scheme.

Benefits

25 days annual leave

Company-sponsored pension scheme

Private medical and dental insurance

Access to MyBenefits platform

Qualifications

• Minimum CIPD Level 3 qualification is required.
• Proven experience in managing high-volume ER cases is essential.
• Excellent communication and stakeholder management skills are necessary.

Responsibilities

• Lead and manage ER cases including disciplinary and grievance issues.
• Coach and train line managers in ER case handling.
• Collaborate with HR Operations to identify trends.

Skills

Communication skills

Stakeholder management

Customer-focused approach

Excel (Intermediate)

Education

CIPD Level 3 qualified

Job description

Pay, benefits and more :

We’re looking to offer a salary of up to £32,000 per annum, 25 days annual leave (plus bank holidays). Your benefits package includes, a company sponsored pension scheme, private medical & dental insurance, a 24 / 7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day :

• Lead and manage ER cases including disciplinary, grievance, absence, and flexible working requests
• Coach and train line managers to build confidence and capability in ER case handling
• Collaborate with the HR Operations Partner to identify trends and implement proactive solutions
• Support absence management through data analysis, Occupational Health liaison, and strategic initiatives
• Administer recruitment processes, contract changes, and onboarding activities
• Drive employee engagement initiatives and contribute to improving survey scores and workplace culture

What you need to succeed at GXO :

• CIPD Level 3 qualified (minimum)
• Strong experience in managing high-volume ER cases
• Excellent communication and stakeholder management skills, including working with Trade Unions
• Intermediate Excel skills ( Pivot Tables, VLOOKUP, IF, SUMIF, COUNT )
• A flexible, organised, and customer-focused approach