HR Administrator

Müller UK & Ireland; England; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading dairy company is seeking an HR Administrator to provide 1st Line Support across the employee lifecycle. The position is mainly hybrid, requiring 3 days per week onsite, in Telford. The ideal candidate should possess a technical college degree, previous customer service experience, and be proficient in various HR systems. This role is perfect for individuals who are organized, detail-oriented, and enjoy working in a fast-paced environment.

Qualifications

• Previous customer service experience.
• Good understanding of HR and GDPR legislation would be beneficial.
• Experience in project coordination and electronic document management.

Responsibilities

• Respond to 1st Line HR queries.
• Triage and allocate incoming HTR activity.
• Ensure governance and compliance of HR data.

Skills

Fluent in English

Proficient in MS Office

Strong attention to detail

Organised and adaptable

Tenacious and driven

Education

Technical college degree

Tools

HR systems such as SuccessFactors

Resourcelink

4Me

Job description

Overview

Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Müller brand is ranked at No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 7th most chosen brand in the UK.

Join Our Team as a HR Administrator (1st Line Support)

Location: Telford

- hybrid working model (3 days per week on site).

Department: Group Shared Services

Are you passionate about delivering high-quality HR support and making a real impact on employee experience? We’re looking for a proactive and detail-oriented HR Administrator to join our Hire to Retire (HTR) team, providing 1st Line Support across the employee lifecycle; the position would be ideal for someone with a strong administrative background.

Responsibilities

• Respond to 1st Line HR queries in line with internal SLAs and KPIs, using appropriate communication methods.
• Triage and allocate incoming HTR activity to relevant team members.
• Prepare and distribute reports as required.
• Ensure governance and compliance of HR data using various HR systems and tools.
• Collaborate with wider HTR teams to support overall team deliverables and reprioritise workload as needed.
• Provide administrative support and guidance to colleagues on key HR projects and activities.
• Promote continuous improvement by owning elements of the HTR project plan and strategy.

Qualifications

• Technical college degree.
• Previous customer service experience.
• Good understanding of HR and GDPR legislation would be beneficial.
• Experience with HR systems such as SuccessFactors, Resourcelink, and 4Me (or similar).

Skills & Abilities

• Fluent in English.
• Proficient in MS Office (Excel, Word, Forms, PowerPoint).
• Strong attention to detail and accuracy.
• Organised, adaptable, and inquisitive.
• Tenacious and driven, comfortable in a fast-paced environment.
• Understanding of HR and payroll processes.
• Experience in project coordination and electronic document management.

Application process

If you have the skills and experience in the above areas and would like to be considered for the HR Administrator role, please apply at www.mullercareers.co.uk