Housing Team Leader

The Oyster Partnership; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A housing organization in North London seeks an experienced Housing Team Leader for a 3-month contract. You will manage a team to ensure high performance and excellent customer service, oversee tenancy management, and ensure compliance with housing legislation. Ideal candidates will have proven housing management experience and strong leadership skills. This role offers a chance to make an immediate impact in a fast-paced environment.

Qualifications

• Proven experience in housing management, ideally within a local authority or housing association.
• Strong leadership skills with experience managing staff and driving performance.
• In-depth knowledge of social housing legislation and tenancy law.

Responsibilities

• Lead and manage a small team of Housing Officers and Assistant.
• Oversee tenancy management, including complex cases.
• Ensure compliance with housing legislation and policies.

Skills

Leadership skills

Knowledge of social housing legislation

Excellent communication skills

Proficiency in Microsoft Office

Tools

Housing management systems

Job description

Overview

Are you a confident and experienced housing professional ready to take on a short-term leadership challenge? Our client in North London are looking to recruit for a Housing Team Leader to join their housing service team on a 3 month contract.

Responsibilities

• Lead and manage a small team of 2 Housing Officers and 1 Housing Assistant, ensuring high performance and excellent customer service.
• Oversee tenancy management, including complex cases, legal possession actions, and court attendance.
• Promote tenancy sustainment and resident engagement across the service.
• Ensure compliance with housing legislation, policies, and procedures.
• Support service improvement and contribute to strategic objectives.

What they're looking for

• Proven experience in housing management, ideally within a local authority or housing association.
• Strong leadership skills with experience managing staff and driving performance.
• In-depth knowledge of social housing legislation and tenancy law.
• Excellent communication and interpersonal skills, with the ability to handle complex and sensitive situations.
• Ability to work collaboratively with internal teams, external agencies, and elected members.
• Proficiency in Microsoft Office and housing management systems.

This is a great opportunity to step into a leadership role and make an immediate impact in a fast-paced housing environment.

If this opportunity interests you, or if you'd like a confidential conversation to explore the role further, please contact me on the details below