Housing Support Team Leader

Niyaa People; Coventry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established housing association in Coventry is seeking a Housing Support Team Leader to supervise and guide a dedicated team of support workers. The role involves managing recruitment, overseeing support plans for residents, and ensuring compliance with service standards. Candidates should have proven experience in supported housing and strong interpersonal skills. This position offers an hourly rate between £24 - £28 and a chance to make a positive impact on the lives of vulnerable individuals.

Qualifications

• Proven experience in a supported housing environment.
• Experience in team supervision, recruitment, and performance management.
• Ability to provide guidance and support during crises.

Responsibilities

• Lead and supervise a team of support workers.
• Manage recruitment and provide ongoing training.
• Oversee support and development plans for residents.

Skills

Interpersonal skills

Team management

Crisis management

Prioritization

Understanding of safeguarding policies

Education

Relevant qualification in social care or housing management (e.g., Level 3 or above)

Job description

Are you looking for a rewarding role where you can lead a dedicated team and make a positive difference in the lives of vulnerable individuals? We are a well-established housing association based in Coventry, currently recruiting for a Housing Support Team Leader.

Key Responsibilities of a Housing Support Team Leader

• Lead and supervise a team of support workers, ensuring high-quality support is provided to residents.
• Manage recruitment processes, including interviewing and onboarding new staff. Provide ongoing training and development opportunities to ensure the team performs to its best potential.
• Oversee the day-to-day support and development plans for residents, ensuring individual needs are met, and outcomes are achieved.
• Monitor team performance, ensure compliance with service standards, and prepare regular reports for management.
• Liaise with external agencies, local authorities, and other partners to ensure seamless service delivery.
• Provide guidance and support during crisis situations, ensuring the well-being and safety of residents and staff.

What We'd Love To See From You

• Proven experience working in a supported housing environment, with a clear understanding of housing management and the needs of vulnerable individuals.
• Previous experience supervising and managing a team, including recruitment, training, and performance management.
• Excellent interpersonal skills with the ability to engage, motivate, and support staff and residents.
• Ability to manage multiple priorities, work independently, and stay calm under pressure.
• A strong understanding of safeguarding policies and procedures.
• Desirable - A relevant qualification in social care or housing management (e.g., Level 3 or above).

This Housing Support Team Leader role is offering an hourly rate between £24 - £28 per hour

If this Housing Support Team Leader role is of interest please apply or contact [e-mail]