Housing Solutions Officer - Rough sleeper

Middlesbrough Council; Middlesbrough; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A local council in Middlesbrough seeks a dedicated Housing Solutions Officer to enhance support for rough sleepers. This permanent position involves working creatively with service users to help them live independently. Applicants should possess a Level 2 qualification in English or Maths and demonstrate experience with various support services. The role offers generous benefits, career development opportunities, and flexible working arrangements.

Benefits

Generous leave entitlement

Excellent pension with top-up options

Employee benefits portal

Ongoing training and development opportunities

Flexible working options

Qualifications

• Experience in housing support services.
• Ability to manage a diverse caseload effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Provide responsive needs led interventions with service users.
• Help service users live independently based on assessments.
• Collaborate with other services to improve support pathways.

Skills

Experience with a range of services

Ability to work creatively with service users

Resilience

Education

Level 2 in English or Maths or equivalent relevant qualification

Job description

Overview

We have an exciting role on offer within our Access and Safeguarding service as a Housing Solutions Officer - Rough Sleeper.

About Us

At Middlesbrough, we truly live our values and incorporate them into everything we do. We are passionate about improving the lives of our residents, focused on achieving best outcomes and creative in the way we work with customers, ensuring they get the best support available. This is an exciting time for Middlesbrough as we develop ACT (Accessing Change Together) which integrates council staff and partner organisations and provides a range of support and interventions in relation to service users who need support with Housing Support and Homelessness, Domestic Abuse and Substance misuse. ACT (Accessing Change Together) is an integrated service, which means that lots of support services are working together and using a shared case load management system. This will make it easier for service users to get access to services they need so they receive the right support and easier for council staff and partner organisations to work together and share information to improve outcomes for service users. Working in collaboration with other services including Adult & Children\'s Social Care and Public Health, to develop consistent pathways and effective processes.

Role

We have a permanent opportunity which has become available within ACT (Accessing Change Together) in the Housing Solutions Team. We are looking for someone who has experience of working effectively with a range of services and have the skills, passion, and resilience to work creatively with service users. Whilst in post there will be development opportunities alongside flexible working with the option of a blended working environment (home and office where appropriate). New staff joining Middlesbrough can expect a warm welcome from the teams, our Director and Chief Executive and full induction process.

To be successful in this role you need a Level 2 in English or Maths or equivalent relevant qualification. You will have a responsibility for working alongside the Housing Solutions Officers to provide responsive needs led interventions with service users in order to help service users live independently and meet any practical social and emotional needs identified in assessments, or their personalised housing plan. If this is you, this may be the opportunity you are looking for!

Benefits

• Generous leave entitlement with an option to purchase up to 10 additional days annual leave per year.
• Excellent pension plus top-up options.
• Staff networks run by our staff for our staff.
• Flexible working (dependent on job role).
• Electric car lease scheme.
• Cycle to work scheme.
• Employee benefits portal including Wellbeing and Employee Assistance Programme.
• Staff lottery.
• Travel and car parking schemes.
• Ongoing training and development opportunities.
• Fantastic career progression opportunities and lots more!