Housing Solutions Advocate & Resolution Expert

Birmingham City Council; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority is looking for a Resolution Champion to provide expert advice and manage inquiries within the Housing Solutions & Support Service. The ideal candidate will demonstrate strong analytical skills and experience in homelessness and housing matters. This role emphasizes customer focus and problem-solving abilities, offering excellent terms including generous annual leave and well-being support.

Benefits

Generous annual leave

Well-being support

Qualifications

• Experience in homelessness and housing-related matters.
• Proven ability to manage a caseload efficiently.

Responsibilities

• Provide expert advice on housing solutions.
• Resolve inquiries from clients.
• Manage a caseload effectively.

Skills

Analytical skills

Attention to detail

Customer focus

Problem-solving abilities

Job description

A local government authority is looking for a Resolution Champion to provide expert advice and manage inquiries within the Housing Solutions & Support Service. The ideal candidate will demonstrate strong analytical skills and experience in homelessness and housing matters. This role emphasizes customer focus and problem-solving abilities, offering excellent terms including generous annual leave and well-being support.