Housing Services Manager

Think Recruitment; Willenhall; On-site; GBP 80,000 - 100,000; Full time

Job summary

A well-established Housing Association in the Midlands is seeking an experienced Housing Services Manager to join their team on a temporary basis. In this key leadership role, you will be responsible for delivering high-quality housing management services, ensuring compliance with legislation, and managing a team. Ideal candidates will have experience in a similar role and a strong understanding of social housing issues. This position offers a competitive rate of £35 per hour.

Qualifications

• Proven experience in a Housing Services Manager or similar senior role.
• Experience managing and developing teams within a housing environment.
• Confident in dealing with complex tenancy issues.

Responsibilities

• Lead and manage a team delivering housing management services.
• Ensure compliance with housing legislation and standards.
• Act as a senior point of escalation for complex cases.

Skills

Strong knowledge of social housing legislation

Team management experience

Stakeholder management

Problem-solving

Job description

Housing Services Manager

Birmingham & Worcestershire

Temporary on-going contract - minimum 3-month contract

35.00 per hour. Think Recruitment are working in partnership with a well-established and highly regarded Housing Association in the Midlands who are seeking an experienced Housing Services Manager to join their team on a temporary, ongoing basis.

This is a key leadership role responsible for the effective delivery of housing management services across a diverse patch, ensuring high standards of tenancy management and customer satisfaction.

Key Responsibilities

• Lead, manage and support a team delivering frontline housing management services
• Oversee tenancy management including rent arrears, ASB, safeguarding and tenancy sustainment
• Ensure compliance with housing legislation and regulatory standards
• Act as a senior point of escalation for complex cases and complaints
• Drive service improvement, performance management, and customer-focused outcomes

About You

• Proven experience in a Housing Services Manager or similar senior housing management role
• Strong knowledge of social housing legislation and best practice
• Experience managing and developing teams within a housing environment
• Confident in dealing with complex tenancy issues and stakeholder management

If you are an experienced Housing Services Manager looking for your next interim opportunity, we'd love to hear from you.

INDPS