Housing & Refugee Services Operations Lead

Brook Street UK; Pudsey; On-site; GBP 34,000; Full time

Job summary

A UK charity organization is seeking an Operations Manager to oversee housing services for asylum seekers and refugees in Leeds and Bradford. In this full-time, permanent position, you will lead a dedicated team to ensure high-quality support and compliance with housing standards. The ideal candidate will have operational management experience in housing or social care, excellent communication skills, and a compassionate approach to working with vulnerable individuals. Join us in making a real difference in the lives of individuals rebuilding their futures.

Benefits

Regular training and professional development opportunities

Supportive and passionate team

Qualifications

• Proven experience in operational or service management within housing, social care, or the voluntary sector.
• Strong knowledge of housing standards, health and safety, and compliance requirements.
• Experience managing teams, supervising staff, and coordinating volunteers.
• Understanding of challenges faced by refugees and asylum seekers.
• Excellent organizational, problem-solving, and communication skills.
• Ability to work collaboratively with external partners.

Responsibilities

• Oversee all day-to-day operations across the charity in Leeds and Bradford.
• Ensure all housing stock is safe and compliant with standards.
• Lead and manage staff, providing supervision and guidance.
• Oversee delivery of high-quality housing and support services.
• Manage maintenance systems and contractor relationships.
• Support compliance with safeguarding and health and safety policies.

Skills

Operational management

Team leadership

Communication skills

Problem-solving

Knowledge of housing standards

Empathy and care

Job description

A UK charity organization is seeking an Operations Manager to oversee housing services for asylum seekers and refugees in Leeds and Bradford. In this full-time, permanent position, you will lead a dedicated team to ensure high-quality support and compliance with housing standards. The ideal candidate will have operational management experience in housing or social care, excellent communication skills, and a compassionate approach to working with vulnerable individuals. Join us in making a real difference in the lives of individuals rebuilding their futures.