Housing Project Support Worker

Brook Street Social Care; Leeds; On-site; GBP 28,000; Full time

Job summary

A leading housing charity in Leeds is seeking a Housing Support Worker to assist refugees and asylum seekers at risk of homelessness. You'll manage housing properties and support residents with tenancy-related needs. The role requires excellent communication, organization, and a proactive attitude. This position includes travel reimbursement and on-call payments.

Benefits

Travel expense reimbursement

On-call payments and TOIL

Opportunity to make a difference

Qualifications

• Experience in housing or working with vulnerable groups is desirable.

Responsibilities

• Regular property inspections, maintenance coordination.
• Support residents with housing-related issues.
• Manage safety standards and cleanliness.
• Liaise with contractors and landlords.
• Support new residents with viewings and inductions.

Skills

Highly organised

Empathetic

Proactive

Excellent communication skills

Job description

Overview

Housing Support Worker – Refugees and asylum seekers | Leeds & Bradford

Salary: £27,647 | Hours: Full-time | Includes weekend on-call rota (additional payment + TOIL)

This Housing charity is seeking a compassionate and practical Housing Project Support Worker to join our dedicated team supporting refugees and asylum seekers who are at risk of homelessness.

You'll play a key role in managing and maintaining our supported housing properties, ensuring safe, clean, and welcoming environments for residents. Working closely with our Housing Management Team, you will also support residents with tenancy-related needs and help resolve any housing issues that may arise.

Responsibilities

• Regular property inspections, maintenance coordination, and minor repairs
• Supporting residents with housing-related issues and community living
• Managing safety standards, utilities, furnishings, and cleanliness
• Liaising with contractors, landlords, and other stakeholders
• Supporting smooth transitions for new residents, including viewings and inductions

Qualifications and Skills

• Highly organised, empathetic, and proactive with a hands-on approach
• Excellent communication skills
• Experience in housing or working with vulnerable groups is desirable

Benefits

• Travel expense reimbursement
• On-call payments and Time Off in Lieu (TOIL)
• Opportunity to make a real difference in the lives of those we support