Housing Options Officer/ Homelessness Officer

JoRecruitment Limited; Redditch; Hybrid; Full time

Job summary

A recruitment agency is seeking an experienced Housing Options / Homelessness Officer to deliver comprehensive solutions and advice regarding homelessness. This role is hybrid, requiring two days at Redditch Town Hall and three days remote. Candidates should have proven expertise in homelessness services, excellent analytical and communication skills, and the ability to work effectively within a team. The position is full-time, with a competitive salary based on experience.

Qualifications

• Proven experience in homelessness or housing options.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication and teamwork skills.

Responsibilities

• Provide expert advice and support on homelessness and housing options.
• Demonstrate in-depth knowledge of housing legislation and case management.
• Make informed, analytical decisions in a fast-paced environment.

Skills

Analytical decision-making

Strong communication skills

Teamwork

Job description

Job Title: Housing Options / Homelessness Officer

Location: Hybrid – 2 days per week at Redditch Town Hall, 3 days per week remote

Contract: Fixed-term, 3 months (starting January)

Hours: Full-time, 37 hours per week, Monday to Friday

Salary: £24 per hour PAYE (£30.21 per hour via umbrella, approx. £46,176 annual equivalent)

Job Description

We are seeking an experienced Housing Options / Homelessness Officer to deliver high-quality homelessness and housing solutions and advice services. The role focuses on providing customer‑centric support while upholding the principles of equality, diversity, and respect for individual circumstances.

Key Responsibilities & Requirements

• Provide expert advice and support on homelessness and housing options.
• Demonstrate in‑depth knowledge of housing legislation and case management.
• Make informed, analytical decisions in a fast‑paced environment.
• Communicate effectively and work constructively as part of a team.
• Prioritise customer care and respect for diverse individual needs.

Ideal Candidate

• Proven experience in homelessness or housing options.
• Strong analytical, problem‑solving, and decision‑making abilities.
• Excellent communication and teamwork skills.