Housing Officer / ASB Case Officer / Anti-Social Behaviour Specialist

AWD Online Careers; Staines-upon-Thames; Hybrid; GBP 34,000 - 37,000; Full time

Job summary

An established community support organization is seeking a skilled Anti-social Behaviour Resolution Specialist to manage complex ASB cases while supporting residents and ensuring legal compliance. This full-time role offers a hybrid working model, combining office and home work, along with a competitive salary between £34,800 and £36,631. Candidates must have relevant experience and skills in community safety and legal regulations.

Benefits

Generous Benefits

Qualifications

• Proven experience as an ASB Investigator or similar role.
• Ability to handle complex cases while maintaining service standards.

Responsibilities

• Manage complex Anti-social Behaviour cases.
• Support communities and residents in legal compliance.
• Deliver excellent service and outcomes.

Skills

Experience managing ASB cases

Customer service skills

Legal compliance awareness

Job description

Anti-social Behaviour Resolution Specialist

An exciting opportunity for a skilled professional to manage complex ASB cases, supporting communities and residents while ensuring legal compliance and excellent service delivery.

Previous Experience

• ASB Investigator
• Neighbourhood Officer
• Tenancy Enforcement Officer
• Community Safety Advisor
• Anti-social Behaviour Officer
• ASB Case Manager
• Community Safety Specialist
• Police Officer
• PCSO / Police Community Support Officer

Salary £34,800 to £36,631 per annum + Generous Benefits (see below)

Location Hybrid working partly from the office in Staines, Surrey (TW18) and partly from home

Job Type Full‑Time, Permanent

Working Hours 35 hours per week, Monday to Friday

Driving Requirements Full clean UK driving licence and own vehicle is essential for this role