Housing Officer

Vivid Resourcing Ltd; Greater Lincolnshire; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A dedicated recruitment firm is seeking a proactive Housing Officer to manage a patch of general needs tenancies in Lincolnshire. The role involves ensuring sustainable tenancies and building strong tenant relationships. Key qualifications include experience in housing management and strong knowledge of housing legislation. This is a full-time hybrid position with an hourly rate of £25/£26.

Qualifications

• Experience in tenancy or housing management, including handling ASB and tenancy enforcement.
• Strong knowledge of housing legislation, policies, and good practice.
• Ability to manage a busy and varied caseload with a customer-focused, solution-oriented approach.

Responsibilities

• Manage all aspects of tenancy management, including sign-ups and inspections.
• Take action on medium to high level anti-social behaviour working with residents and police.
• Conduct regular estate inspections and home visits.

Skills

Tenancy management

Communication skills

Conflict resolution

Job description

Overview

Job title: Housing Officer

Contract: 6 Months

Hourly Rate: £25/£26hr

Location: Lincolnshire

Working hours: Full Time - Hybrid

Vivid is looking for a proactive and dedicated Housing Officer to manage a patch of general needs tenancies, ensuring sustainable tenancies and safe, thriving communities.

Responsibilities

• Manage all aspects of tenancy management, including sign-ups, tenancy inspections and ASB.
• Take prompt and appropriate action in cases of medium to high level anti-social behaviour, working closely with residents, police, and partner agencies.
• Conduct regular estate inspections and home visits to maintain high standards and build strong tenant relationships.
• Support data quality and compliance, ensuring customer systems are up to date and aligned with regulatory and safeguarding standards.

Qualifications

• Experience in tenancy or housing management, including handling ASB and tenancy enforcement.
• Strong knowledge of housing legislation, policies, and good practice.
• Excellent communication, negotiation, and conflict resolution skills.
• Ability to manage a busy and varied caseload, with a customer-focused and solution-oriented approach.
• Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law