Housing Officer

Fundacion Nuestros Hijos; Bournemouth; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading provider of housing solutions is seeking a Housing Officer for the Bournemouth area. The role involves managing a caseload of Service Users, conducting inspections, and ensuring their well-being. The ideal candidate will have experience in a similar role and possess strong communication skills. Additional benefits include 25 days annual leave, health membership, and a pension contribution.

Benefits

25 days annual leave plus bank holidays

Health Membership

Life cover

6-month probation period

4% employer and 4% employee pension contribution

Laptop, phone, and other equipment as needed

Employee Assistance Programme

Referral scheme

Qualifications

• Experience in managing welfare visits and property inspections.
• Strong organizational skills for effective record-keeping.
• Ability to support diverse Service Users effectively.

Responsibilities

• Manage a caseload of Service Users in the Bournemouth area.
• Conduct monthly property inspections and arrange maintenance.
• Signpost Service Users to local services.

Skills

Experience as a Housing Officer or similar role

Awareness of diverse cultures and backgrounds

Empathetic, adaptable, and resilient

Strong problem-solving and communication skills

Well-organised with effective planning abilities

Able to work independently and as part of a team

Full UK driving licence

Job description

Job Title

Housing Officer

Location

Bournemouth

Salary

£28,000-£35,000

Hours

Monday‑Friday 40 hours per week 8:30am‑5pm

Contract Type

Permanent

Purpose Of The Role

Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Bournemouth area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well‑being and the effective management of properties. This includes welfare visits, property inspections, and accurate record‑keeping in line with company procedures.

Duties And Responsibilities

• Manage a caseload of Service Users.
• Conduct dispersals, inductions, and welfare checks.
• Signpost SUs to local services (e.g., healthcare, shops).
• Arrange and support transport or relocation as needed.
• Ensure the health, safety, and timely move‑on of Service Users.

Managing Properties

• Conduct monthly inspections and arrange necessary maintenance.
• Prepare properties for re‑occupation or hand back to landlords.
• Maintain compliance with health and safety standards.
• Ensure minor repairs are completed and inventory is managed.

Required Skills

• Experience as a Housing Officer or similar role.
• Awareness of diverse cultures and backgrounds.
• Empathetic, adaptable, and resilient.
• Strong problem‑solving and communication skills.
• Well‑organised with effective planning abilities.
• Able to work independently and as part of a team.
• Full UK driving licence required.

Benefits

• 25 days annual leave plus bank holidays
• Health Membership
• Life cover
• 6‑month probation period
• 4% employer and 4% employee pension contribution
• Laptop, phone, and other equipment as needed
• Employee Assistance Programme
• Referral scheme

The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.

Please contact Kerrie Collett on 07778 403485 to learn more, or submit your application today.