Housing Needs Officer

Reed; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Housing Needs Officer to assess homelessness applications and deliver proactive prevention services. The role requires strong case management skills, legal knowledge, and effective negotiation abilities. You'll be responsible for creating Personalised Housing Plans and managing emergency accommodation. Join a supportive team and enjoy competitive salary and professional development opportunities.

Benefits

Competitive salary

Opportunities for continuous professional development

Supportive team environment

Qualifications

• Demonstrable experience in housing/homelessness field.
• Ability to apply complex legislation effectively.
• Excellent organisational skills with workload prioritisation.

Responsibilities

• Assess homelessness applications under relevant legislation.
• Create and maintain Personalised Housing Plans.
• Deliver proactive homelessness prevention services.

Skills

Housing/homelessness experience

Understanding complex legislation

Organisational skills

Communication skills

Proficiency in Microsoft Office

Education

GCSE level or above

Job description

Housing Needs Officer

• Hourly Rate: £18.24
• Location: Warrington
• Job Type: Full-time

Join our team as a Housing Needs Officer, where you will play a crucial role in assessing statutory homelessness applications, delivering proactive prevention and relief services, and managing emergency and temporary accommodation. This position is ideal for someone with strong case management skills, legal knowledge, and the ability to negotiate sustainable housing solutions.

Day-to-day of the role

• Assess homelessness applications in accordance with the Housing Act 1996 and Homelessness Reduction Act 2017.
• Create and maintain Personalised Housing Plans (PHPs), ensuring regular contact with clients and updates to plans.
• Deliver a proactive homelessness prevention service, including negotiation with landlords, family, and friends.
• Arrange emergency and temporary accommodation, ensuring minimal use and cost‑effectiveness.
• Make referrals to supported housing and other accommodation providers.
• Maintain in‑depth knowledge of homelessness and related legislation.
• Use IT systems to maintain accurate customer and management information.
• Meet individual and service performance targets.

Required Skills & Qualifications

• Demonstrable experience in the housing/homelessness field or similar environment.
• Ability to understand and apply complex legislation.
• Excellent organisational skills and the ability to prioritise own workload.
• Good written and oral communication skills.
• Proficiency in Microsoft Office packages and specialised software systems used within own specialism.
• Educated to GCSE level or above.

Benefits

• Competitive salary.
• גלית opportunities for continuous professional development.
• Supportive team environment.

To apply for the Housing Needs Officer position, please submit your CV by clicking Apply Now.