Housing Management & Tenancy Support Officer

Home Group Limited; Greater Lincolnshire; On-site; GBP 26,000; Part time

Job summary

A housing organization in Scunthorpe is seeking a Housing Management Coordinator to support customers with tenancy management and ensure their homes are safe and well-maintained. This part-time role offers £13.21 per hour with benefits like a health cash plan, paid volunteering time, and 34 days of leave. Applicants should have strong communication skills, the ability to work independently, and a proactive approach to supporting customers. Flexible working hours can be arranged.

Benefits

34 days leave, pro-rated

Paid time off for volunteering

Matching pension contributions (up to 7%)

Health cash plan covering dental and optical

Career development and training package

Supermarket discounts and travel expenses

Qualifications

• Experience in collecting rents and taking formal tenancy actions.
• Willingness to learn procedures related to housing management.
• Ability to engage with customers and provide support.

Responsibilities

• Provide tenancy support to customers ensuring safety and maintenance.
• Assist customers with housing benefit claims.
• Prepare rooms for new customers and ensure compliance with health and safety.

Skills

Knowledge of re-letting of rooms or units

Ability to work on own initiative

Positive attitude and well-organised

Confident working collaboratively

Job description

A housing organization in Scunthorpe is seeking a Housing Management Coordinator to support customers with tenancy management and ensure their homes are safe and well-maintained. This part-time role offers £13.21 per hour with benefits like a health cash plan, paid volunteering time, and 34 days of leave. Applicants should have strong communication skills, the ability to work independently, and a proactive approach to supporting customers. Flexible working hours can be arranged.