Housing Management Officer

Morgan Hunt UK Limited; Kidderminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency seeks a Housing Management Officer in Kidderminster to support young people in sustaining their tenancies and managing a portfolio of properties. The role includes overseeing rent accounts, allocations, and property maintenance. Candidates should have knowledge of housing management and strong communication skills. Experience with young people is desirable, and a willingness to work towards a Level 3 qualification is preferred. This temporary position leads to permanence.

Qualifications

• Experience working with young people is desirable.
• Willingness to work towards a Level 3 housing management qualification is preferred.

Responsibilities

• Support young people with tenancy responsibilities, benefits, and budgeting.
• Manage allocations, lettings, and voids to minimise loss.
• Conduct property inspections, report repairs, and maintain health & safety standards.
• Work with partners, landlords, and local agencies to deliver a high-quality housing service.
• Respond to challenging situations using a Psychologically Informed Environment (PIE) approach.

Skills

Knowledge of housing management

Strong communication skills

Problem-solving skills

Relationship-building skills

Education

Level 3 housing management qualification

Job description

Housing Management Officer (HMO)

Salary: £16.50 Umbrella

Contract: Temporary to Permanent

Hours: 18.75 or 37.5 per week

Location: Multiple sites

DBS: Enhanced - On the update service Child and Adult cleared

Location: Kidderminster, Evesham and occassional travel to Bromsgrove and Redditch

We're looking for a Housing Management Officer in Kidderminster to support young people in sustaining their tenancies and developing independence, while managing a portfolio of properties. You'll oversee rent accounts, allocations, voids, property maintenance, and build positive relationships with residents and local partners.

What you'll do as a Housing Management Officer:

• Support young people with tenancy responsibilities, benefits, and budgeting.
• Manage allocations, lettings, and voids to minimise loss.
• Conduct property inspections, report repairs, and maintain health & safety standards.
• Work with partners, landlords, and local agencies to deliver a high-quality housing service.
• Respond to challenging situations using a Psychologically Informed Environment (PIE) approach.

About you:

• Knowledge of housing management officer and consumer standards.
• Experience working with young people (desirable).
• Willingness to work towards a Level 3 housing management qualification if not already held.
• Strong communication, problem-solving, and relationship-building skills.

To apply to be a Housing Management Officer in Kidderminster please apply within or for more information call the office on 021 631 5930.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.