Housing Interventions Officer

Ad Warrior Ltd; Bridgend; On-site; GBP 27,000; Full time

Job summary

A community support organization is seeking a Housing Interventions Officer based primarily at HMP Parc in Bridgend, UK. The role involves delivering housing-focused interventions, completing holistic assessments, and preventing homelessness through suitable accommodation solutions. Candidates should have knowledge of housing and welfare benefits systems and experience providing relevant advice. Benefits include flexible working, development opportunities, and a contributory pension scheme.

Benefits

Flexible working

Training and development opportunities

Simply Health Cashback Scheme (optional)

Season Ticket Loan Scheme

Cycle to work scheme

Crisis Loan Scheme

Electric Car Scheme

3 x Wellbeing Days

Access to Blue Light Card

25 days Annual Leave plus Bank Holidays

Contributory Pension Scheme

Death in Service Payment (2x annual salary)

Critical Illness Insurance

Qualifications

• Good knowledge of housing and welfare benefits systems.
• Experience providing housing and welfare advice.
• Experience assessing housing and wider support needs.

Responsibilities

• Deliver 1-to-1 housing advice and interventions within the prison environment.
• Complete holistic housing needs assessments and develop clear action plans.
• Prevent homelessness by securing suitable accommodation.

Skills

Knowledge of housing and welfare benefits systems

Experience providing housing and welfare advice

Experience assessing housing and support needs

Ability to develop support plans

Understanding of homelessness

Experience supporting people facing multiple disadvantage

Job description

Housing Interventions Officer - Custody Based - HMP Parc

Location: Briddgend

Salary: £26,339

Vacancy Type: Permanent

Closing date: 06 Feb 2026

About The Role

Are you a positive, solutions-focused professional with a passion for preventing homelessness and reducing reoffending?

If you're driven by supporting meaningful change for people involved in the criminal justice system, this could be the ideal role for you.

As a Housing Interventions Officer, you'll be based primarily at HMP Parc, working side-by-side with Probation resettlement colleagues and directly with men in custody and on release. Occasional travel to HMP Cardiff, Swansea, Usk or Prescoed may be required depending on service need.

You'll deliver housing-focused interventions that prevent homelessness, improve access to accommodation and support successful resettlement into the community.

What you'll be doing

• Deliver 1-to-1 housing advice and interventions within the prison environment
• Complete holistic housing needs assessments and develop clear, structured action plans
• Prevent homelessness by securing and sustaining suitable accommodation
• Source private rented accommodation (HMOs, shared housing, studios and 1-beds)
• Liaise with landlords and agents, including negotiating rent and tenancy terms
• Ensure properties meet legal, health & safety and Rent Smart Wales requirements
• Work closely with Prison, Probation and housing partners to manage risk and achieve targets
• Encourage engagement with Forward Connect and other appropriate support services

What we're looking for

• Good knowledge of housing and welfare benefits systems
• Experience providing housing and welfare advice
• Experience assessing housing and wider support needs
• Ability to develop support plans to help people sustain tenancies
• Understanding of homelessness, abstinence-based recovery and complex needs
• Experience supporting people facing multiple disadvantage

If you're motivated, resilient and committed to reducing reoffending through stable housing, we'd love to hear from you.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

Benefits

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application.

https://careers.forwardtrust.org.uk/vacancies/503/housing-interventions-officer--custody-based--hmp-parc.html