Housing Choices Administration Support Officer

JT Recruit; England; On-site; GBP 20,000 - 25,000; Part time

Job summary

A public sector organization in the United Kingdom is seeking a Housing Choices Administration Support Officer on a temporary basis. The role involves providing essential administrative and customer support to manage housing operations, including processing invoices and handling inquiries. Ideal candidates will have prior administrative experience, strong IT and organizational skills, and a focus on customer service. This part-time position is office-based in Coalville, requiring 18 hours per week.

Qualifications

• Experience in administrative roles is essential.
• Proficiency in IT applications and systems.
• Exceptional attention to detail is required.

Responsibilities

• Provide administrative and customer support to the Housing Choices team.
• Process invoices and prepare new tenancy packs.
• Scan and upload documents to electronic systems.

Skills

Previous administrative experience

Good IT skills

Organisational skills

Strong attention to detail

Good communication skills

Customer service skills

Job description

Our public sector client are looking for a Housing Choices Administration Support Officer to join them on a temporary basis.

Location

Whitwick Business Centre, Coalville (office-based)

Hours

18 hours per week (part-time, providing lunchtime cover)

Role Purpose

To provide administrative and customer support to the Housing Choices team, which manages approximately 4,000 council properties across North West Leicestershire.

Key Duties

• Process invoices
• Prepare packs for new tenancies
• Prepare and issue standard letters
• Scan and upload documents to electronic systems
• Provide general administrative support as required
• Answer customer calls and signpost enquiries appropriately

Skills and Experience

• Previous administrative experience
• Good IT and organisational skills
• Strong attention to detail
• Good communication and customer service skills