Housing Assistant

Pertemps Scotland; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A reputable public sector agency in Edinburgh is seeking a Housing Assistant for a temporary position. In this role, you will support Housing Officers with administrative tasks and facilitate the management of housing stock. Ideal candidates should have strong organizational skills, confidence in phone communication, and a proactive attitude. This position offers a pay rate of £14.02 per hour and the opportunity to gain valuable public sector experience.

Benefits

Supportive team environment

Valuable public sector experience

Potential for longer-term opportunities

Qualifications

• Proven administrative experience in a busy office or customer-focused environment.
• Comfortable and confident speaking to people on the phone.
• Strong organizational skills and ability to meet deadlines.
• Proactive and reliable team player.

Responsibilities

• Support direct lets across public sector stock.
• Assist Housing Officers with administrative tasks.
• Contact applicants to discuss housing offers.
• Maintain spreadsheets and update internal systems.

Skills

Administrative experience

Confidence in phone communication

Working knowledge of Microsoft Excel

Strong organizational skills

Attention to detail

Team-focused approach

Tools

Microsoft Outlook

Job description

Pertemps are delighted to be working with our public sector client to recruit a Housing Assistant on a temporary basis.

Role: Housing Assistant
Location: East Edinburgh
Hours: Monday to Friday (36 hours per week)
Pay Rate: £14.02 per hour
Duration: Temporary ongoing
Start Date: Immediate

This post requires a Basic Disclosure check which will cost £25.

This role sits within a busy housing service and supports Housing Officers with the day-to-day administration involved in allocating and managing housing stock across the city.

Why Join This Role?

• Be part of a friendly and dedicated housing team supporting residents across Edinburgh.
• Gain valuable public sector housing experience in a fast-paced, practical environment.
• Play a key role in helping people move into suitable long-term accommodation.
• Enjoy an inclusive workplace with opportunities to learn and develop housing knowledge.

Responsibilities

• Supporting direct lets across public sector stock, Wheatley Homes and Housing Associations.
• Assisting Housing Officers with a range of administrative tasks.
• Reviewing lists of people in temporary accommodation to identify suitable nominations for available properties.
• Contacting suitable applicants by phone to discuss potential housing offers.
• Managing email correspondence and responding to enquiries.
• Navigating internal housing systems and updating records accurately.
• Maintaining spreadsheets and updating information using Excel.
• Providing general administrative support to the housing team as required.

Requirements

• Proven administrative experience in a busy office or customer-focused environment.
• Comfortable and confident speaking to people on the phone.
• Working knowledge of Microsoft Excel (updating spreadsheets) and Outlook.
• Strong organisational skills with excellent attention to detail.
• Ability to manage multiple tasks and work to deadlines.
• Proactive, reliable and team-focused approach.

Desirable

• Experience within housing, allocations, or a local authority environment.

Benefits

• A meaningful role within a respected public sector organisation.
• Supportive team environment with hands‑on housing experience.
• Ongoing temporary assignment with potential for longer‑term opportunities.

If you’re organised, confident on the phone, and keen to support people into suitable housing, apply online today – we’d love to hear from you.